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Nordstrom strikes shot across bow with free shipping

August 31, 2011

Nordstrom Web site

 

By Rachel Lamb

Department store chain Nordstrom is bolstering its reputation for customer service and brand loyalty by dropping its shipping fees in favor of standard free shipping and returns in the United States on all items bought online.

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  1. Dior dives into French Riviera with escapist fragrance
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  4. Luxury Unfiltered: Why luxury must evolve from product to purpose to stay relevant
  5. Longchamp x Robert Indiana tributes 'Love' sculpture artist
  6. Subscribe now: Full access to 90,000+ articles, reports, videos and images
  7. Pratesi continues retail push with new Boston boutique
  8. Alexander McQueen tests new creative signatures in spring/summer 2026 preview
  9. Ennismore picks Bangkok site for first-in-region SLS Residences
  10. Dolce & Gabbana's new Light Blue ad virtually indistinguishable from previous efforts
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