Automotive
August 24, 2016
Image courtesy of Lexus
By Sarah Jones
Luxury automakers have typically dominated the top spots in customer satisfaction rankings, but mass-market brands are catching up.
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QvtQM3w0KaVsCqyVSeSYlwBECuZ9r2k+w+DsULMRK2kJ7TPxfDLUACJ2IUUr0jbRsliYQhjnAXqn05k5oxeGuxQk4TUtAmTYICl0W6IRzxuOBtHjiLdAdEmrm5MxKBXGPThHc+OBvggPDKcJLzB7lrmORcfKAf0njNwaDJDe3\/u6DMXktA6csLYnarffX42S9DySLqEWUA8LqwUsbAHpB+B08dnOMbZHtCFYcTyFuofnocFKODtfS0sMfuko4kLK2ThgHrAM+h6r5uomrEBsn0N\/k4025zR9ORgcyLL7JlYMMMkYMhVet3cRMa5ZpySmUeovGmbMsCTKaVE+M4hpqaCysdAHJO\/FdNHLJihdkOCcwrgOo2\/+ZX24WeIHqD596CDoXvR5Sq17zhpnJhEV1wKx9i2Ybo4ewAfnv6zh3Ss\/Q17dCYiS4n4+m3RXdA3No5AUSijXhAXXUNWVNfJS8IaYyHtE6LuA6cTprTL3Gq2K8TcahypjZuLupvDmoogvFZSfSge2w5W7g7nMkTiV5sEyeks41dnxtu6aDXTOxIjXp8sJTutxk3S4DtZjBkcLu5QQOP0pXANtB\/PYiiD7faDLU8rDOmzIO8Kmg2oXcboPKnqiTWMHYm7cXj6m9EJdK0sAlYy7DvneTmsSEgkjpt1cP7NqiYXfkpNW6CFbuikM1v7h8LM5LAmO\/FvHJT+ix6IWKI9uFtXPhZzQ5Q\/EK92oq9ZntlZ7bOjxOnVpxg\/GZTQss1juxHC\/qo7J1kXEEw+Vu8qRXSWVpnjIAx2\/mNvFQxOT5AyRJNPR80f41A7qEHt7Jx6fZwQOiWjfn33YwRbE4BK6Hdxt7NHzJBnPw6yXkK9O9+14x41SGkbp7UjRT9AYXYxcoB1WJ9+2Moggxz2BHKyzVA4j6580QhqfMX\/zY5vOMrAlxrNeCBXjauG5n4YQz02tv6J5bQ4PCVbT92HZjNJ8De34aU5aP0dOoxx\/vq6sddHszzsnryQAMXlV1fQNDhzkZNxg6zVsZrSV+iQd1aHEnVMrpC23kpPG7T\/NA1O17d7exN7yHuAeQ9hscJAFoaN3LfRbGazhV7ABa9Kv9MkA4mNGz1waX7QEB+Ry\/BWqT6viaoBDHbUvkOcFhY4\/j1T+9XWesf4uRtjzoG+xHU070z2z+SE1TcWVDOCyAt+BR062kL0VMx98X4Me3vyQtdw2v2aTB\/Kzqsn3sxKEc1DU5FQ\/kVNgvvEwRRB\/bRgV3v2CY9pTNlNNEXoReGGeUTiqNXY+z2OgjRiAPUM4uCxZi0n7vWQFXECUBK6y1Pu10JtmnI2yIX6PcqyJ+dvjmXhw2+m6aacaHxx+ti2cxYtBBBllfwcDcq6UfAvULu1lpUdq+O7FCkN7ieNdo+cO0ap7TfeElhkyq1gP5RkvX9cw\/2C6sPb1r60087o+TVk1nwnN1anEtSFe6J0WuzDRYKbbabeLxLXB5OVT5IXFHz6iG5MlbudngtTnMUaWYc5kNe\/xxlk+8wUDTXDiVVUyHa9\/5IFPBsDfv9kPo6bOObjGb5lBeJCelRg6ruUT794ppnIsoBhGhq5YaWS\/OwXTM8weFwAHdhpgrNW\/H5aSRW\/8D340pGjyPTidW8dGGez9JWuU1dV\/U3rECZ3sb\/Yv5vP+DJr2yR8wADR7WkSkc9A7CsabY9LMm\/k+qnuH2x3nn3vQVlLGxkKYD3VgujJ\/BZHcdibMDerTucWFALakQ8vhOCDcexBkOAn6ezXMxH8rBS0gxiJNQPLSfXRZ06jAgGgxtwvQYQzb1xK46HqOp9MccOPqAptxLi7ZDtnrX2nLlft4O\/TB4vOn7JsXehv4OQrmRhStzPeS6lyTNF5w50Oj4xW0NlVjK+c2URZUPe1PYHVexSmsE5zUBW4HH8UxXhJKSzrNL\/Z5bDcO+ngqESaBSmA2P71hvJjtYztvKUqIOz\/u\/AMkO9kFlaL\/2kvU39e2H1vFo4m9SxtrE3fAL4ERpsoTmXOXWl4ISTMN8E83ssDbnn3zY6AHppv7pbY+MZEoCtcU\/41e+s7s7y2wbcMh2GypoxqDUwjOuWm8ZXDehqbT7IuRITLdo1teNexmGzHArn36QhgSS1YogYXuV58WY0XTVCsyOf6jIeIa9ycFQUxuSyh6VwI5902LRcNisj1z5xR+Y\/1hr\/06cmoLylwlgVUbE1my8HXtnVR4XLecol\/OBjJZmGRmEc2suFC++EH+1TleuWOuJp1LidZwGp+0zEz9FsXnYNHe1fPJV6MInTxAB5vnPpjmcKPuNamh+WNUjcCKbQ4lCxNms6sn43tr4\/1X8HszDFiFv2jwxe+ihiOTvnOycsiSlXjmJXX8EBmU2BO3LMNkGQf5K2JVMw1CerUycx6CWFA+KAGA7Gfs2JBGTP8HCsQL7GfTnGwWfZ2gAnI8SpsJ5jTgeK0cLQB2jHmntEkIKScUivEqEhYN8jTjU\/XhBfrxaKQD2ufhudWQzFSkxBZP4sB7t\/l\/A88utVfrDxDvstNpkFV6WIOD4TvNAcEbPSEkp7xfCz5nn\/83B7Z7kbX27LlgVBF+TD4XWPOgBFX6MMBjmuWvdXUYGyXTFkUEg+gzRu5bD05pr6KQhCn\/L5MvxwJp8hpQviH21L0f9ri37VQ0IyL1P+HNOPZrYRpMAhYzzdtDCshX4KmyAGAyJQKgmRGyW\/Q3EQTi4xQs\/s27XaqyBfk1\/iaIHJN6RS\/vFC560hjjAn0kE7OsMcy1eWgixQ21ORGit6B\/PV7Xm+nkRnBeeOteU5Ea+s+\/lUZKGJZvtlpcafdiwKHQzvgM7UOVC5TSo0JKZjma9\/aU0XRXGvk69lFrYbVl55tFl2DLPIshDxIIB8bQdOYWYYm9A1d3iKLasCZZdt4aoDCvyCNwFN6StbP12ogCIAaBPPnjA2BySP9gBcvXXA0zTEisf+BgNSpG3BTATOqn\/sTNG4aTw\/r3EaeUWCeMVA\/piYYvVR0m0l2G0zR3415NJXMY6uJ1o74GIprRbGAi8adUAGXHinBwO9Fd6GqUkkIXC5oPOGC3xpE3C4metN8OTd9hPwUrh\/XkjprcbyfJATFg3g80KMxZTf6vXE3Xj\/zEQa0qUcNHw0TYpLVXsqBVKGLdcCUV3GED2JfSZX4Wruuh7IrFCLiLdXu1NHvjZEluSMhXRKPYQDtHykP3K4HDYCxJvP6T4rXbDFPktrTZdOldxRiqfdYPCQ5DzHB2mBtkApipsKW\/FNgxTL11gkILTYhIuNsG9zxyC4iqikmDMyp1XWBAVc+10Mu3HSsw17rLA3mlNXgPSYsh2P9ICh6ACI0FptbcFPn25VJekv4CkswhAexdTgEb3T3A4rK4cD76VWco4\/9tCI7vpk\/1\/Idd1SPlNilcCqYHlC1g6A\/evbwmY9oh8MtnzMb8FuaFX5Q\/p1+m\/D9ZZcJIGkLkLYmRifkBWAZOURrNKzH36i\/WFZYf\/hzt72jwrIMKdRPv1QTvtlUAMGxCP0b8w7afDK3EO2lks4SRMLafwN8II214pXkw7vze\/akYSpy8aLzeeSQidTT2in49ybETlhMRGiUJx7l3sfZiPanOvsI3TVJq34sUP5SdqhWuahgGyf6rP0PAOnQU0y2Rvrs\/3LC8rSGpxfhG3bwF8G2Do29Ki\/yzflsqpzEjLMwKNMa25AxX1q\/KCx08lpK045PYtg3eBtG\/SwPgJw8yZulATIKIjPOLg5VmDjAZi7j2Ms2O2f4QBSvH4ZDSe4\/+7p4FyeTE9YMJlMYh587lJka0EzqLaLB4eguo6axLZCzf5g\/ze6SPPOXSGGZvUxewSjTnf71ALmC5IaGXcfVRn834FMcf96GwqWLeJdTkvDh+p4+zAnRWbRfIpcdmIi57vq92A8uyQfpgGLWfPk13aEgtNmvLsRI7q4do6Jz2ff9vCmn+7R3Pilc0q7935Sy1\/A5MDR3p0V\/lFX05p4DCn6\/2dyrU5Vu18Byxh8fzWbLN6IOerO12BO5DQnUvvBpQ9DV0r85zGsto21C4BfWYcNaZh4SqxniuXVgWLu0hnvDHBjoP3CwOyGwfG4QhF14sfg6nnAQgKzuIl\/hTcK3xLqhUsQ5WQWJWDC0Ro\/0\/5FfdIlbcgIM11CnQ+Kpldp63jIL4AfocgZJusAo0nvT4Fu2VK6Vbt5Wmgd+fLiV\/R69casBr+s93nBoasbJ2+i+jvNxrm6H+\/M+J3Wnk1xFTVGaBXzuuq779RzU6ocPXYBcz1ujR71Fokgc+yAfMBvQdcktM4JPQmBHSWPjuWnzPMGMEOHNel0RqRxiea7e3pTdXLnyi8+R+sjkI43w8g6Ozc15sez1fbSUaDIAx4DRukitog3tkzmclFG3+mbxGhRCNWuAZN3QyAadTPJs0YHHliPV3rbdHfUU75u\/Rg4QyiFqMjPs7lXF3Ma59CxY3Z11ER2XwffoJ1rb75GNa+Q5CftwgnH+8TYi0uCTaZueYT7PO\/pqOwHBnFvrdQ\/Z","iv":"d134149fb53842b9659736fc1a973178","s":"16bcd86dfe192919"}
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