Automotive
August 24, 2016
Image courtesy of Lexus
By Sarah Jones
Luxury automakers have typically dominated the top spots in customer satisfaction rankings, but mass-market brands are catching up.
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","iv":"91d8b12e138ba53166eba15e5a6df716","s":"66dfe74e685bf1e6"}
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