Retail
November 22, 2017
Saks' holiday chatbot with special gift guides. Image credit: Saks
By Brielle Jaekel
As chatbots become instrumental for a variety of brand and retailer objectives, luxury retailers are tapping the tool to beef up this year's holiday strategy.
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","iv":"ab503d4370817d7d40c72122129c9b4e","s":"0746a1f5baefa550"}
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