Luxury Daily
World’s leading luxury business publication
Jan. 23, 2020
  1. Elevated moments differentiate luxury experiences
  2. Companies should play integral role in shaping sustainable future
  3. La Perla nabs Oscar de la Renta exec Morgan Richardson to grow lingerie business
  4. Register now: Luxury FirstLook 2019 New York Jan. 16
  5. Gap between fashion leaders and laggards increasing: McKinsey
  6. Presentation decks and agenda for Luxury FirstLook Jan. 15
  7. Day's wrap: Alibaba, Kenzo, Starboard and Sephora
  8. Travel advisors are hottest new thing that never went away
  9. How niche brands can compete on Chinese ecommerce platforms
  10. Ecommerce will be biggest retail channel by 2021: Euromonitor
The News and Intelligence You Need on Luxury

Subscribe now to get full access for less than $1 per day

Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Chatbots could be what makes or breaks a retailer this holiday

November 22, 2017

Saks' holiday chatbot with special gift guides. Image credit: Saks

 

By Brielle Jaekel

As chatbots become instrumental for a variety of brand and retailer objectives, luxury retailers are tapping the tool to beef up this year's holiday strategy.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Elevated moments differentiate luxury experiences
  2. Companies should play integral role in shaping sustainable future
  3. La Perla nabs Oscar de la Renta exec Morgan Richardson to grow lingerie business
  4. Register now: Luxury FirstLook 2019 New York Jan. 16
  5. Gap between fashion leaders and laggards increasing: McKinsey
  6. Presentation decks and agenda for Luxury FirstLook Jan. 15
  7. Day's wrap: Alibaba, Kenzo, Starboard and Sephora
  8. Travel advisors are hottest new thing that never went away
  9. How niche brands can compete on Chinese ecommerce platforms
  10. Ecommerce will be biggest retail channel by 2021: Euromonitor
VIDEOS
More Videos

MORE IN Retail
Alibaba cites strides in IP protection efforts with brand, tech help
Kenzo is first LVMH fashion label to open on Alibaba’s Tmall
Starboard to sell private-label Sephora cosmetics for first time at sea
Will protests cause more luxury brands to follow Louis Vuitton and reduce exposure to Hong Kong?
Coronavirus could affect luxury goods sales to Chinese consumers and travelers
Cruise line retail is about relationship building: Starboard exec



RECENT ARTICLES
Day’s wrap: Alibaba, Kenzo, Starboard and Sephora
Alibaba cites strides in IP protection efforts with brand, tech help
Kenzo is first LVMH fashion label to open on Alibaba’s Tmall

Consumers want purpose-led brands: UBS exec
Miu Miu takes artistic approach for spring ads
Luxury brands benefit from positive macroeconomic tailwinds: report