Retail
November 22, 2017
Saks' holiday chatbot with special gift guides. Image credit: Saks
By Brielle Jaekel
As chatbots become instrumental for a variety of brand and retailer objectives, luxury retailers are tapping the tool to beef up this year's holiday strategy.
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","iv":"e209e0787a116e1c52775552efa501b2","s":"f43e4baa6333712e"}
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