Luxury Daily
The authority in luxury news.
Feb. 13, 2026
  1. Hublot signs Jung Kook of BTS
  2. B Corp audit updates take effect this month
  3. Men spend more on luxury, but shop the same amount as women: report
  4. Luxury Unfiltered: Why traditional management is killing luxury as an asset class
  5. Handpicked vintage styles inspired by FX’s ‘Love Story’ go live on Vestiaire Collective
  6. Ruinart welcomes 2026 art series partner
  7. Fairmont Hanoi debuts in Vietnam
  8. In prestige beauty category, hair outpacing fragrance purchases in US: Circana
  9. Tariffs and their effect on luxury goods: Even the ‘de minimis‘ exemption is no more
  10. The Ritz-Carlton New York, Central Park, acquired by Gencom
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Luxury brands failing to retain valuable customers from year to year

November 28, 2017

The top section of customers account for up to half of a brand's revenue. Image credit: Bulgari

 

By Danny Parisi

Luxury brands would do well to cultivate their most loyal customers as new research shows the top 20 percent of luxury consumers can account for up to 50 percent of total brand revenue.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Hublot signs Jung Kook of BTS
  2. B Corp audit updates take effect this month
  3. Men spend more on luxury, but shop the same amount as women: report
  4. Luxury Unfiltered: Why traditional management is killing luxury as an asset class
  5. Handpicked vintage styles inspired by FX’s ‘Love Story’ go live on Vestiaire Collective
  6. Ruinart welcomes 2026 art series partner
  7. Fairmont Hanoi debuts in Vietnam
  8. In prestige beauty category, hair outpacing fragrance purchases in US: Circana
  9. Tariffs and their effect on luxury goods: Even the ‘de minimis‘ exemption is no more
  10. The Ritz-Carlton New York, Central Park, acquired by Gencom
VIDEOS
More Videos

MORE IN Retail
Handpicked vintage styles inspired by FX’s ‘Love Story’ go live on Vestiaire Collective
Raffles creates Printemps-exclusive lifestyle collection
Louis Vuitton flagship lands in Beijing
Off the Cuff: A Q&A with Nordstrom’s Catherine Bloom
Selfridges launches beauty waste recycling support in store
Largest De Beers London flagship debuts in Paris



RECENT ARTICLES
Follow @LuxuryDaily for the latest in luxury news
B Corp audit updates take effect this month
Handpicked vintage styles inspired by FX’s ‘Love Story’ go live on Vestiaire Collective

Ruinart welcomes 2026 art series partner
In prestige beauty category, hair outpacing fragrance purchases in US: Circana
With ‘Fireflies,’ Valentino finds power in numbers