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Retail

Luxury leaders relying on experiences, personalization, says Luxury Institute CEO

September 28, 2018

Sephora show examples of how store employees can be helpful, by showing customers something new. Image courtesy of Sephora

 

By Sarah Ramirez

NEW YORK - From the luxury retail to automotive sectors, the business leaders are the brands that focus on creating unique and personalized experiences for consumers.

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  1. IHG dedicates new ‘Fancierge’ experiences to rugby fans
  2. Off the Cuff: A Q&A with Wheels Up’s George Mattson
  3. Kering Generation Award X Jewelry returns
  4. Versace hires Pieter Mulier as chief creative officer
  5. Diane von Furstenberg named Icon in The Time 100
  6. Gucci studies connection in spring/summer 2025 campaign
  7. David Yurman selects finalists for inaugural $50K design grant
  8. Call for nominations: Luxury Women to Watch 2017
  9. Stella McCartney films trashy tale to inspire mindful consumption
  10. Sotheby's saw record number of new online customers in 2017
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