Retail
November 13, 2018
LVMH brands are working to make online shopping a more luxurious experience. Image credit: Louis Vuitton
By Sarah Ramirez
HONG KONG – For too long, luxury brands have operated as if there is still a distinction between the online and offline worlds instead of accepting that affluent shoppers seek out personalized, omichannel experiences.
{"ct":"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","iv":"92151c01a75b14d873f895d313fafd67","s":"596d0957d39f2bd4"}
Share your thoughts. Click here