Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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","iv":"e9b5c270ddfe8b0ea18426b02fb9aced","s":"b124399b2c16059a"}
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