Automotive
March 18, 2019
Porsche topped the ranks for best dealership service experience. Image credit: Porsche
By Sarah Ramirez
Drivers report greater satisfaction with service experiences when dealerships incorporate more digital communications, despite automakers’ delay in harnessing technology.
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","iv":"5f7b224261b162c992301c609a9977e2","s":"183bc3bff56a10f5"}
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