Apparel and accessories
November 14, 2019
Inside Gucci 9 Hudson. Image courtesy of Gucci
By Sarah Jones
Italian fashion house Gucci is seeking to make its remote client services more reflective of its in-store experience through a concept that blends a channel-agnostic approach with a human touch.
{"ct":"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","iv":"61786ff7a4e4e84a4ed9b152d63ae3db","s":"56e83b6f98d77322"}
Share your thoughts. Click here