Apparel and accessories
November 14, 2019
Inside Gucci 9 Hudson. Image courtesy of Gucci
By Sarah Jones
Italian fashion house Gucci is seeking to make its remote client services more reflective of its in-store experience through a concept that blends a channel-agnostic approach with a human touch.
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