Retail
January 15, 2020
Nordstrom's New York flagship is designed so that each floor is a display window. Image courtesy of Nordstrom
By Sarah Jones
NEW YORK – Department store chain Nordstrom is investing in store experiences that extend beyond purchasing, looking to engage consumers through services and hospitality to build more long-term relationships.
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","iv":"4d48e28068d60c0da60174aaf539e9f6","s":"09d24d4848ab1888"}
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