Retail
January 15, 2020
Nordstrom's New York flagship is designed so that each floor is a display window. Image courtesy of Nordstrom
By Sarah Jones
NEW YORK – Department store chain Nordstrom is investing in store experiences that extend beyond purchasing, looking to engage consumers through services and hospitality to build more long-term relationships.
{"ct":"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","iv":"d0375f3cd93674cda66877d7d96f6fd4","s":"5a6fdc6c9f615664"}
Share your thoughts. Click here