Retail
January 15, 2020
Nordstrom's New York flagship is designed so that each floor is a display window. Image courtesy of Nordstrom
By Sarah Jones
NEW YORK – Department store chain Nordstrom is investing in store experiences that extend beyond purchasing, looking to engage consumers through services and hospitality to build more long-term relationships.
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","iv":"5a6b8448b0880f3860cae0aeb604d5ce","s":"c0288f5f5afbd9ab"}
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