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Dec. 20, 2025
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Retail

Online returns topped $100B in 2020: NRF

January 12, 2021

Saks Fifth Avenue returns have been extended until 30 days after stores reopen. Image credit: Saks Fifth Ave The pandemic has made online returns more challenging. Image credit: Saks Fifth Ave

 

By Luxury Daily News Service

Online returns more than doubled in 2020 from 2019, a consequence of consumers turning to ecommerce shopping at record levels amid the COVID-19 pandemic.

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  1. Chef Yotam Ottolenghi to debut first Netherlands restaurant at Mandarin Oriental Amsterdam
  2. Kering to acquire jewelry manufacturer Raselli Franco Group
  3. Audi propels Santa into the future with electric sleigh
  4. Harrods announces key leadership appointment
  5. Exclusive Resorts purchases Inspirato for $59M
  6. Lamborghini heads to French Alps for women-led driving series
  7. Louis Vuitton introduces Visionary Journeys Seoul
  8. Diptyque plays with the surreal in holiday tale
  9. Off the Cuff: A Q&A with Boucheron's Hélène Poulit-Duquesne
  10. Tariffs and their effect on luxury goods: Even the ‘de minimis‘ exemption is no more
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