Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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0p6+XRFWarOvm1ptcx75AbYNBGPOft6KDzJAykKJXH4vX2QaN2fQ29c9yT+0tjqIs42MTbjo8rOb4bzXinCSPdiZ4EHQ\/XiMJnNihbdM8GcmJbMwy6C74tmxDoXx6kO4u2MtRUgMqUTQ9k729gz0lyvJqimE7nngr4rS05SEG8tYL7cSd1C7RN5cOTtzAa7ea+E64fkg1wAC6+sswj6AVO\/UORQkIN1InFlE\/Y+KBnuxmwfdkUuYuL8\/9n0kFgewrL5vYM0miMKb+Rmg6afSCqf+t4Ozs\/2UIYR7B8gN\/ITRYuYyrbz8zmE2iwP1givaYzXafOHGQWazz8yTLkEMX+oQ0W4etKv5Dw5\/AhErT6XbJUTT+0wckmQV4XshlU7jifolQ6llolPFk5++g0wLvd5NTucaS1h3rjlCsBsberr1m0TTzW6ARcUNishw+gG28tJ\/RCWymUWmm3YENnHvhT6KmtkCDlYvZsfde0oCCK7VBHnpWrN8AVlC7FHuyju5yyh8sZQ2pO9PZJPSEVWI3zSBwanbAjvGGNZ4scE+\/6\/BxPFPjflTsc9U3710siVkxanfClu3k\/R73efPGctuNs10cxjKVLfc5U3ohmHBMPR\/abfVkwXK0au6tPWZuzkpqD36mGCqh3soJhf9ZRAUNl0H2wYW\/g+tmYDZ2ogjgHEETHPvzV3X8YTKI0BXlzzLqlxdxP2LVeDbcbodKK8TOc21YP3mXl7gWbKiBVZjI6EOINfsRTZcKE4\/ku8Oy6Q9JZFrToSigpnTtd5HxtUNJuCGT5jImqc6JCgW0ib36Sxj3omE5DyrnULPJDSFmue9JHow4wcXDm4d6730sAKqKbSCeW\/YXQ1scmSOkX+21FFp4QbBNMWkPnf6UYul67lkZf2P5bHxvvqC8NJIOuIiYepLLVJdOEwmk5CZqBPx+WQEr9Cpvd8ql9KR\/f\/Ce+J0KoY2PRyUEyOwfKKO4VC5BnC8VQLkdmeld1Wf+jITF3uCOKL4LDRrwJDkhEWXngDe1dCbU73EjV1M8y7oTd47DWVl+1azwf0Smt67FyJsS72Aoo1Q\/O\/Df+uvnne2Ah2KqvK+DItrjF41uDtHiRGsOYuKIvek1ov5RcIA68PVRj\/wLyjQBfFFNwzEB3LhYSFvIYzZgocvSMl\/faHlST5OrXxneusWfE5bWXZZidaR6So2blCGwqcqQ+fqa+PyG0DODvactY1ypGKpcoMryK\/Y8B8QF02JOJ4MHOhLtAuRun2U2sleEOP6xrKjFwW4SWjBfX7fvzIYil1Nn\/pouYynCN4eK\/JqoV7bcYujKsmbAkXvvJfzVmH+gD7dI\/F1G8FjD5xrOSrKPQFWX8qDIOD5dWFX5fbIIKqhq2Zz85PNGiNvOJeMKxp4alxLRKrv8tlisUWkadEfvrbv5BmlWi5FLTwRUjcKljTWcD2yZmgTQ5y2JDJc9VEKmd50gXW8K\/lIAMUqnaYkyl22FDN0Icbz+AbBPEOS595y52LDVUfHAlpZXnUPgVbp3JWPfAnqQt0CrggZ3j\/VqRuH1DoiD3W40qzp7RBB+B\/RdwFJN3\/X1ilsUcOeuzh5IYbc9VwyIjA9mpzfw6FjMkY20WeYeZgv3xOKkcTHKpbb8H7fC26uwR2m1uQY0evQbrPIB6l7qSh5l4pf2O4nvvfzajRwUrAcxLQ6GBkfjEkG2+OilK5p9WYA68zYhh9n8W7MZD5PkQoJvskkKACPiUO7UBvp6J2Q9oy\/NOW1LD6KgpjnG9GCuJoyrb1SFTchhPT8f7OsfDrE2pF71lcjvwy\/vDK9jroN9syD6PCzi4FUDXoHEVpHAYDuywCDI5uZs4pZutiQUN+b0HeAoMiZ1mjkiwRTOCcgNHqVuHBZG7cs5\/SNLjQ+2+V07Bu4Il+xefXzIWcSSieEt09MmU6QiRXJ0IxS3dR1eJhQDxLfpPJd5nHb3PoGRvDxb+7Ak\/kUUYdtaFHk76lrmM1mqf1JuTiIIGG\/gY711T12yTqL4ZpDYgd8jMqHwcbdBpERY3P9RTnUqVVSZF83i4OKvOcxRXX9l0vWEdtImnKshU8xHuZ86POnbSunMadCRzTP4eTCAoUsxVq8bLF41uzi+JVwwFPt4MNn3EwVqHS5XUSB1\/PlOVTcSZz2Gw4faPvxxKgZU\/HPDo8b4EJFJxQ47XqLgc9svJzzl1Nz3yEnDOERSio+bk9pXrs03YJb66wVpEitY9t+ziXkjMTyUXkNQCtHwyVmz2htxQVprnpbqtB1f5vsbDFYzXz63U7rhSt9D50s7MqCRxSk1h8eDGLJPg9yMNtuu\/NvI+73jQAmDeAHepk5IPj5H03i0769mLYv06csDdRMUy6T2mFdqjZGaI5s0fglqTCpocwegRA+heKrlJVJP4jteejYovACEqf7\/jkhk7h7HTfkhW8DjRCnGhtfdrQq7FIZ2br5I\/Qkcaiewe6Wy1O1unNbsSzia6DLdSMKR\/5zCcm2H6snrvhVRvBGuugrKTzooJFVoBxnWjfzL1yIn2v68JQc8Fx\/YFcehCevkr5IJDROt\/zaY\/9OF5jUKkxLM0EMxOpqZQmqJ6s5B6Jw3w4DTdlwpoj88IkJ0QyNwFpewjuYq13L3YqoeRK1mCQiZ7B4OXQAatL\/493tmOdOHih+8c+uImDUTN6IMCFute+7\/yzoMA7lzGYvl7YgqvhWM97oOPj8cdVIWDTHJnp6Up0y96RaDPWVglkk1quMWdp4IE59b6bjcqyioSpJXDgsq7SNh3dW\/xRLppiHENM2JUSdiJCYVyxZPK6fGe7D\/dWAgYPlTC9YizfawXhOc8CKx9bl7EFZtHuPrkzLUicFxStjNu\/+EFHNvja0rBXPiPxhsSvK+sK7pQcmC7DIllMXWLlWGUL1kPmbQdZCS\/mrRXYHt8Kvgf8zIZCsDrp2UBfCOJiXIrzRqGDEF2GAUCmtgpKHw+ZBSmEHSE5\/pribghprWNRMQLmpjPBFP25H0KiRn1\/KnSDACwGCdOw9CUL36uB0hXhO7eMUzAgJlfROtw==","iv":"72acde51ad488739e6a227ae49444704","s":"9408032e2004a1e6"}