Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"36875c2d2a835a0b192b5f51696d17f9","s":"c4c5dc2ae6b68069"}