Most dialogue within marketers and retailers focuses on how to tap new technology and marketing to hang on to consumer relationships. What they should be discussing is the sea-change in consumer behavior expected in the next three to five years – thanks, in large part, to mobile and social.
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","iv":"e714b4c47f1db392d281eb1570af1c25","s":"3ead7eecde331051"}