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Dec. 26, 2025
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Fragrance and personal care

Clarins launches gen-AI-powered customer service bot

May 21, 2024

The assistant is built upon a foundation forged by a technology powerhouse. Image credit: Clarins The automated tool is powered by the Microsoft Azure OpenAI Service. Image credit: Clarins

 

By Luxury Daily News Service

French cosmetics company Clarins is making use of a burgeoning technological feature.

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  1. Bulgari names Chinese actress Liu Yifei as newest global ambassador
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  3. For high-end fashion brands, wellness is the ultimate luxury
  4. Luxury Unfiltered: Why luxury must evolve from product to purpose to stay relevant
  5. Dior, Rizzoli to release book on Lady Art project
  6. Porsche cuts ribbon on esports facility in Cologne
  7. US remains world’s leading wealth market: Henley & Partners
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  9. Can luxury brands balance AI use with heritage and sustainability goals?
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