Automotive
January 26, 2021
Seventy-two percent of shoppers were highly satisfied with online shopping experiences in 2020. Image credit: Cox Automotive
By Nora Howe
Automotive dealerships are shifting more steps of the retail process online, resulting in an all-time high consumer satisfaction rate, according to a new study.
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","iv":"bd88700e07e9a0e1e968f9dc6515e990","s":"9fd4f6d502136a41"}
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