A study by The Luxury Institute found that Bergdorf Goodman and Nordstrom excel far better than other retailers at having a top-notch overall shopping and customer service experience for their affluent consumers.
This was the key findings of the report titled “Luxury Consumer Experience Index.” Respondents rated retailers on store personnel, the shopping environment and whether the overall experience resulted in complete satisfaction.
{"ct":"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","iv":"7012609e2bf556bf97705e24f39cce39","s":"3acd257b0fe39e30"}