Retail
September 9, 2021
U.K. shoppers are slowly returning to stores. Image credit: Harrods
By Sarah Ramirez
As British retailers look to recover from the whiplash of the last 18 months, brands should be mindful of improving the customer experience to encourage consumer spending.
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","iv":"d0711deb93fa5d88cd74b38f11af2632","s":"d0e4ae003e7fd489"}
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