Retail
September 9, 2021
U.K. shoppers are slowly returning to stores. Image credit: Harrods
By Sarah Ramirez
As British retailers look to recover from the whiplash of the last 18 months, brands should be mindful of improving the customer experience to encourage consumer spending.
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","iv":"5ab0fac1dfdd46eef0a5ef6731abd5ea","s":"4178890abf7938c5"}
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