Retail
November 22, 2017
Saks' holiday chatbot with special gift guides. Image credit: Saks
By Brielle Jaekel
As chatbots become instrumental for a variety of brand and retailer objectives, luxury retailers are tapping the tool to beef up this year's holiday strategy.
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","iv":"547b02f1cb9eea29afd8e6fb72945237","s":"f4b251142c276721"}
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