Retail
November 22, 2017
Saks' holiday chatbot with special gift guides. Image credit: Saks
By Brielle Jaekel
As chatbots become instrumental for a variety of brand and retailer objectives, luxury retailers are tapping the tool to beef up this year's holiday strategy.
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","iv":"a4d333cc085ab7f5baa4912c34a07874","s":"db8cd00201e530b6"}
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