Retail
November 22, 2017
Saks' holiday chatbot with special gift guides. Image credit: Saks
By Brielle Jaekel
As chatbots become instrumental for a variety of brand and retailer objectives, luxury retailers are tapping the tool to beef up this year's holiday strategy.
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httWzK4hzdBYW1vGcpGf+D\/abNeiDayeNRTLVxQaN3OaIfxfhrwF0fKXN+G7W5DKs361XBEclktRpOdPHAPrSuXKq4bXWaqF+g3nQ6bXzQqlB4OjJ6BHz0azdn6DjzAQt79u34EmPrhqWmFpDpr8kEmT3qkTGbZ2dkqIHezsrz1XyZk2NPGn3TqIxL3NgvxVBOR0PJIwDXYDjhoQtYsYMURlDLhRRSpG7lPxhtZIdNZVHitBGEKs8YTbEcfBSIKDJKu063uEZpF7OpoS3NyzsLsNz\/0l9ZSI9WPZmSDf2jL1aj2zSDXgDfj9754nhiWTX7DyuMXwiIJdfHAy8ZQ5+D4FiHqEgkvkRPnk9Y2u5zQpDx2M5EcFoOlmQ53c\/bmBJDIKm\/jU1jx9WtS3uBwfnyURq6WSbZBCuhaw2\/QU+CJUqVOf0gZE\/GLkz1UfcPadYE6jzM99TB9DQ5orWMZdJwSWbb4g9eIqRYrjgQQGcUEd17PCBi\/GyBoHxESyxDCMNqPRGjCU1XTLMyCkWs0zDioAEpxpwS26sqlsJWGye7bp\/W2K7iKZn5cdaMlz9MiYeJ9RIsvC0viP\/MTKJXAvkN5ZyDqAZYl1aNcfvv6mGGyTc8lrWN2dJnaOZj685E4e1B8wvvMjiyBpj+5nYqscGhRgJ9Xe5D+sLHhnMu2CxYXaHsBK9wqoUrD7xOHFwGFpnyRK\/4v2ntJuUic8bD281ACjN3hp96OITXxUMV3Wz5GQg8mM\/pEHiDM2sd87yvsl2CzYIpqCt\/cUYss\/BoBG1eG32+wPAqP3slCZ5MmTak0PVHEMhLFSGgO1b1AeP79Whv0lgvm9Pjy5jdTYAbrStxHUfYJoX7tzHafvVtKNIaaD8uBCwirxd8Q7MNoAXAAH5OMOcg3JkY4JZg0dSxDD1EHqdwSziB19iXbtGp5XIfjqrrQgi9kDsGNVlRKGlO943fTKuKejXALUCz7FSof\/wcH8y2kycB0B35+qB2P7PECokfZqYdL0DdvXdMsJYDapxfdJL4LfXMPodylH+rEhNsh2HuoV0rDokt1dk6nlzwEZYPm6R0ZkVe0djASGVLnHqUJ\/KBUkbCQoFoGJ36viD9kIjRd99INSu\/aDKhzDuF\/TbBnN0dBDhmXFOiKgQ\/t+XbK+b\/y9LQCA5EcWgQ5uH7PZdM+FvHQ9bigtTHJ8AQ\/UYUjuR1IYxM7qRiyEkOLK13mr\/1AXWqD5m6jGM+z2VpgsQg7JqiCg\/nXMfMeRFz\/VcqEnJUZTGOc+j6wY8st0bSRj56WbZg2cMHqJQwMBDzG8WYTzev7YXF3vob7L+nr8TnZv1bWG7zRINXDQywqTQTwur4ZTIhXgb+eX+q33F05vuBKgWjT88G0zd8N4W5Ohq658uFArVvaTfVSGrellaplOKQyzr0EusYr0huXV8bxQUnuXZUbQPXDPE+IPl3qeyCR0gzrFN3Vhm+auba3kqC1UJs7b64+trZrhrJRnZbIao6sLd7FV\/b3kFqpWna+ahsI0o+Kxa2r8mdsqQEq7PTr6IDcAEEtco17ws0u16AkR86Ratl\/zIYF15hic4abPPEGggaFSKA6iMxNIVbk26XY4v1I0fh+7ZtoOPNDhcAXBol49FQfkuBh9IWtutPkvXRWDidE8ulobcWn\/+pLlkZswXNV2RTneOhHJgCdQnd7LKttjLZ7IsO0OKCPp\/Iu7tO8n\/SnuEtW9u6KEagNdtyjB6Houd7gXZEDnF7xyowuuZAm60y9iu69YT9Nb6MTbgbQ4CDj1EsiOot0qOq2VRb\/w1Wwmi9H2M+9BxauQ\/qwAyeTruj2luF1KCcci0THEIdVJZGGdqogVLnjlEih+ESrOGxE\/+cQ\/tWJrhotO7wJYP2JSVJDOgDO3uJ1XIpn64S2eV\/OtMAo9ULdvXMr+d6QnwF6JJ13q4uxxmch7GvztU6qVksJNNqq29cydJeBVRi58bhHl3zUsxXVqvdCx7Ybcs+QfbRv4uCOVCiexA7QAMjlRKMybt8qckY91VKNvZyWkZJEg1yE+6tm++hEHd7W2j7jNTRrh80o1DxXOUVXiqTxbs6FDa0l7NH8cYA7vjE++ol3Zkpq\/aaZI9\/p8bR+O7bcpvf33Uq+OLIg41xvkz82ywiTtbmtgzQmnv1vsIlE\/fJdvPQDRzHhnpVRzMXOZWS2z8TBI+id6k7TV+AoW\/HJ0r3pkqXfXEHgtIUOdZhGSW7kYOSFqigUjl8Bls9oUCVt5Qqgnm9oc9jmaLdzH+ejmTE3k6XoJJWOoi0fid5FnQCe4jFNHhZZqo7YNfBZMNoRjYDLxOCvHdDS\/NcmSvdH+rWKcXifK+SbK8Wsdo1NnRnk2Z1I19JziW2Wy+X4YKqhzUZT8Wmg78JZuWnrj0I+nnSs05GDc4xF4PuuKUx331zGCdxy9fRcRcW33BFU2CKXoSY3jcyjZ1nZmMkXa2qTttviyWBVJemAVs9wlkYtRD1irwvJvfp0Dvy\/Y8hlw+PLe7cawFk\/HyrPPlExO0MFzqrKqHFqv6u2MYEQq5PQz73DckYDr4z0OU5JQgQr3kRuUeLfYZ2t5brLRd7oFKxlyjJLq2MuLlRN8nwCElYUbozQzbHzaHzWAKFZRqW199BE4n2+7\/8oujKDiRmdoZ+P90J5pb8GhyEEX6FafFWntZaBko3uAh9c1SgAfrU5TCjfeEkoCsHuFcjWIxJ5NEOfyZALcdOJG+xHeIOof7sqmOVtq1eyhmOWSHyYUs4jzKQQnFXJLXksfSNIAGUFPtcBHfjOrsJNWZqKptkbtX1W+9eNgOUn2FaJcRhfyNwshjiq1Vo\/jNEGuwm2I5sEn4KARyWYwbyzFycjhqIwFuID4OfaXbgJcQgQFrM99zGHxR+9usYf2v2onIauotALtWBvOIvMBO1NXMG1D6UhMN6Vq+mkTqfbScWPfKn9LcoSvvXWk8sAeouysNwE2ufJWxiCiDbOrr015ZUcRUmyBGsD7vBrlqeDdxYuvrIdeaKLJzOHPZQ5+EHK4z6Ls3T1L0fa4etT5NwYbwH+iM+laHoI03NAr48XjtqAox1k27j3pchRkayI4iYskx3Klth6JyMwOdWfyTlHaFHq1qXxcNqrq1+XPUEoD65omECCSQdTahMvFBWFX+nbLtnk00tzWfNk3MJ5ZyYEZXBjbO3TVluzh+NwSmUX1McMLeDeXCM4+ppwVOo3UhMAhDgzO7fTFz\/y3ekBceg0NRjPzvuWB9sjQmzW4ajTdVdA5ivmO1NplAxgU2NDse78E0aXHmJHEZkkFpaAgTn3gUcyrIO101oIlCncAtus2j\/zXTQncGULYAuQHewKBLGVCKvqiXa3bfa1WIO+Ld96kzKU+v8koMeLWeur5LG\/vdnqSItFPc\/0zlit5jSVqLEN4amErG\/BBkVtcR1RHXKORJ2Gw28x+7iYUeph0abKQAzEy54nUcVTUzccP6jXXE4\/srnC4MrZ5OoRH9mGQgCL8B04ftoRdV89UrwS5TGk3PGLqtjVfzLY8mjUeUpxVykq1uQO+MxA5wFX+BMJjmG5PqfwBETYDfD1vfy7X+x4TCgQEzq3YY0SGUvRsYM1RpxyvP6hTs0NqnQAXW9R0pjB\/1PbaXR2QW7CxEDOY7Ih2Jx2x53qZbuedu8K2Oie280KGeRSOlh\/0WvfsYY63blSXW0qv5uwYVNLT1Ymfawy7bT2xCI65EFm1OXJVcdjB+YxSu6boiPz3Uu2sMUs1dI3xdFuZhw87NYDlvzKssQZwA4gVocXNglNwGDW0E\/C0HLLiKX6s6oc1vZROvXpXUHY3hECPdplNjdU58EJ6uUO2t+9eCixyqRmyeTJZ6LUYBP36G\/6EzqB7wIPgdXpFzkntgezaWwuqt\/deqHafOBxX\/up61gEfyCEjXP2RVh5Jg5mbcOP4cNc7nJyS390zPnSrsWWy4rEBZlmAYZx1ATvk35jsSYAZKYFh4rwOCh0\/hVZ8c\/RBp+ocYEs0zsw4E","iv":"37b608e8dd1afd60c72565c075e6cc90","s":"4c78a7239c217430"}
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