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Retail

Chatbots help usher in online sales from millennials

February 24, 2017

De Grisgono chatbot De Grisgono chatbot

 

By Brielle Jaekel

Luxury retailers and brands should be leveraging chatbots to better combat the disconnect in conversion rates for selling online high-end products.

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1 thought on “Chatbots help usher in online sales from millennials”

  1. János Szabó says:
    February 27, 2017 at 6:04 am

    Based on the current status of Chatbots and conversational AI it’s really risky for a luxury brand to enter the space of fully automated chatbots.

    I believe that human operators shouldn’t, couldn’t be excluded totally. The near future is more about humans + chatbots operating together. Humans supervising chatbots and AI helping humans to chat faster, more productive. This is how we imagine it at http://www.chatler.ai

 
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