Luxury Daily
World’s leading luxury business publication
Aug. 11, 2020
  1. Registration open: Future of Luxury eConference Sept. 23-24
  2. Home renovations on the rise as consumers stay home
  3. Facebook, Instagram users see the most paid posts: study
  4. Sourcing, business outlook for fashion shook up
  5. BMW introduces eDrive Zones to push for electric power in UK cities
  6. Consumers will opt for premium and local spirits after COVID: IWSR
  7. Subscribe now: Full access to 90,000+ articles, reports, videos and images
  8. Architectural Digest brings business services to the forefront in trade platform
  9. New “condo yacht” makes mega-yacht lifestyle more accessible
  10. Leaders of luxury brands and retailers to discuss next steps at Future of Luxury eConference
The News and Intelligence You Need on Luxury

Subscribe now to get full access for less than $1 per day

Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Chatbots to help handle post-holiday deluge of returns and exchanges

December 21, 2017

After Christmas, brands and retailers see a huge spike in returns and exchanges that can be a hassle to sort through. Image credit: Simon

 

By Danny Parisi

While the weeks leading up to Christmas are brands and retailers' busiest times in terms of sales, the days immediately following the Dec. 25 holiday are some of most active for returns.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Registration open: Future of Luxury eConference Sept. 23-24
  2. Home renovations on the rise as consumers stay home
  3. Facebook, Instagram users see the most paid posts: study
  4. Sourcing, business outlook for fashion shook up
  5. BMW introduces eDrive Zones to push for electric power in UK cities
  6. Consumers will opt for premium and local spirits after COVID: IWSR
  7. Subscribe now: Full access to 90,000+ articles, reports, videos and images
  8. Architectural Digest brings business services to the forefront in trade platform
  9. New “condo yacht” makes mega-yacht lifestyle more accessible
  10. Leaders of luxury brands and retailers to discuss next steps at Future of Luxury eConference
VIDEOS
More Videos

MORE IN Retail
Consumers increasingly value customer experiences that cut down on contact
California’s South Coast Plaza offers private shopping appointments in The Pavilion
Are sales associates the new luxury KOLs post-COVID-19?
Registration open: Future of Luxury eConference Sept. 23-24
Registration open: Future of Luxury eConference Sept. 23-24
Contactless payments more common due to COVID concerns



RECENT ARTICLES
Day’s wrap: Marriott, BMW, Artemest, social media ads and Future of Luxury eConference
Facebook, Instagram users see the most paid posts: study
40+ brand speakers, 35 sessions: Grab your seat at the Future of Luxury eConference Sept. 23-24

BMW launches music-themed podcast to spotlight newcomers
Marriott forges ahead with expansions despited 84pc fall in RevPAR
Leaders of luxury brands and retailers to discuss next steps at Future of Luxury eConference