Software and technology
October 19, 2018
Millennials believe Alexa will improve its emotional intelligence over time. Image credit: Amazon
By Sarah Ramirez
As brands increasingly rely on artificial intelligence technology to handle consumer interactions, customers are wary that these digital tools will instead make shopping less personal and more frustrating.
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","iv":"611643709e3d0fb931ac14c23055b22d","s":"df93edbfe74c3460"}
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