Software and technology
October 19, 2018
Millennials believe Alexa will improve its emotional intelligence over time. Image credit: Amazon
By Sarah Ramirez
As brands increasingly rely on artificial intelligence technology to handle consumer interactions, customers are wary that these digital tools will instead make shopping less personal and more frustrating.
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","iv":"86b47dbc5424058b68f85d5352566ef1","s":"30c36f2d475025eb"}
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