Software and technology
October 19, 2018
Millennials believe Alexa will improve its emotional intelligence over time. Image credit: Amazon
By Sarah Ramirez
As brands increasingly rely on artificial intelligence technology to handle consumer interactions, customers are wary that these digital tools will instead make shopping less personal and more frustrating.
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","iv":"3ef683144141294a53827bfe3767da1b","s":"41c2c5c5998ca76e"}
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