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April 29, 2026
  1. Luxury Unfiltered: Luxury's listening problem is worse than the industry thinks
  2. Luxury brands launch crossover ambitions at Milan Design Week
  3. Aman unveils plans for first ranch retreat in Texas Hill Country
  4. How Four Seasons used technology to navigate COVID and elevate travel
  5. Boss teams up with Ligne Roset for tailored Togo edition
  6. Luxury Unfiltered: Why standard operating procedures are luxury’s billion-dollar mistake
  7. Men spend more on luxury, but shop the same amount as women: report
  8. Chanel adds Rudd Estate to St. Supéry portfolio in Napa Valley
  9. Prada taps ‘Re-Nylon’ profits to resource environmental education
  10. Off the Cuff: A Q&A with Wheels Up’s George Mattson
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Retail

Coronavirus management: Are retailers taking the correct steps?

March 6, 2020

Delivering the best possible customer experience during a crisis such as the coronavirus outbreak is key for retailers. Image credit: ActiveViam Delivering the best possible customer experience during a crisis such as the coronavirus outbreak is key for retailers. Image credit: ActiveViam

 

By Kelly Lynch

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  1. Luxury Unfiltered: Luxury's listening problem is worse than the industry thinks
  2. Luxury brands launch crossover ambitions at Milan Design Week
  3. Aman unveils plans for first ranch retreat in Texas Hill Country
  4. How Four Seasons used technology to navigate COVID and elevate travel
  5. Boss teams up with Ligne Roset for tailored Togo edition
  6. Luxury Unfiltered: Why standard operating procedures are luxury’s billion-dollar mistake
  7. Men spend more on luxury, but shop the same amount as women: report
  8. Chanel adds Rudd Estate to St. Supéry portfolio in Napa Valley
  9. Prada taps ‘Re-Nylon’ profits to resource environmental education
  10. Off the Cuff: A Q&A with Wheels Up’s George Mattson
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