Luxury Daily
World’s leading luxury business publication
July 10, 2020
  1. Luxury travel will return later this year: study
  2. Why beauty bricks-and-mortar is thriving in China
  3. Tiffany commits extra $2M to COVID-19 recovery with Tiffany Infinite Strength campaign
  4. The art of reopening: How hotels should get it right
  5. US luxury is well positioned to recover post-crisis: Coresight
  6. High-value country house market is strongest performer in UK: Knight Frank
  7. Kering’s Qeelin jewelry brand is symbol of China’s growing pride for domestic champions
  8. Moët & Chandon highlights sustainable ingredients in new social video push
  9. Media could have more important impact on luxury business: Launchmetrics
  10. Kering publishes first biodiversity strategy as part of ambitious sustainability push
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Special reports

Customer service – Luxury Memo special report

March 21, 2019

Lincoln is one of many brands who provide exceptional customer service to its affluent customers such as personal drivers. Image courtesy of Lincoln

 

By Joe McCarthy

Luxury brands attract consumers with rare and excellent products, but maintain loyalty and grow their client base through customer service.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Luxury travel will return later this year: study
  2. Why beauty bricks-and-mortar is thriving in China
  3. Tiffany commits extra $2M to COVID-19 recovery with Tiffany Infinite Strength campaign
  4. The art of reopening: How hotels should get it right
  5. US luxury is well positioned to recover post-crisis: Coresight
  6. High-value country house market is strongest performer in UK: Knight Frank
  7. Kering’s Qeelin jewelry brand is symbol of China’s growing pride for domestic champions
  8. Moët & Chandon highlights sustainable ingredients in new social video push
  9. Media could have more important impact on luxury business: Launchmetrics
  10. Kering publishes first biodiversity strategy as part of ambitious sustainability push
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