Luxury Daily
World’s leading luxury business publication
Sep. 16, 2019
  1. Gucci commits to carbon neutrality across supply chain
  2. Register now: LuxeCX: Customer Experience in Luxury conference New York Sept. 25
  3. Dolce & Gabbana shares contemporary image of a king among men
  4. McLaren moves North American head office amid market growth
  5. Lanvin extends New York presence downtown with SoHo store
  6. Neiman Marcus is Luxury Daily's 2015 Luxury Retailer of the Year
  7. BMW merges with consumer lifestyles for new 3 Series film
  8. Amazon's latest smart speaker presents engagement, commerce opportunities for brands
  9. Call for speakers and sponsors: China Outlook 2020 conference Nov. 6 New York
  10. Saks acts as cornerstone of Houston Galleria's $250M transformation
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Special reports

Customer service – Luxury Memo special report

March 21, 2019

Lincoln is one of many brands who provide exceptional customer service to its affluent customers such as personal drivers. Image courtesy of Lincoln

 

By Joe McCarthy

Luxury brands attract consumers with rare and excellent products, but maintain loyalty and grow their client base through customer service.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Gucci commits to carbon neutrality across supply chain
  2. Register now: LuxeCX: Customer Experience in Luxury conference New York Sept. 25
  3. Dolce & Gabbana shares contemporary image of a king among men
  4. McLaren moves North American head office amid market growth
  5. Lanvin extends New York presence downtown with SoHo store
  6. Neiman Marcus is Luxury Daily's 2015 Luxury Retailer of the Year
  7. BMW merges with consumer lifestyles for new 3 Series film
  8. Amazon's latest smart speaker presents engagement, commerce opportunities for brands
  9. Call for speakers and sponsors: China Outlook 2020 conference Nov. 6 New York
  10. Saks acts as cornerstone of Houston Galleria's $250M transformation
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