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March 22, 2019
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Marketing

Facebook discontinues virtual assistant M, leaving other chatbots’ fates uncertain

January 10, 2018

Facebook's virtual assistant M is being discontinued later this month. Image credit: Facebook

 

By Danny Parisi

After only a few months, Facebook is discontinuing M, its Messenger-based chatbot and virtual assistant tool, signaling trouble for the future prospects of artificial intelligence on the platform.

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  1. Targeting, uniqueness and clienteling in evolving luxury retail
  2. 2019 luxury spend expected to grow highest in UK
  3. Rosewood Hong Kong opens its doors with focus on personal service
  4. Day's wrap: Protravel International, Versace, Rosewood, Financial Times, Gucci and JennAir
  5. Rosewood sets the scene for Hong Kong opening
  6. Louis Vuitton lifts off at Printemps
  7. Omnichannel retail gives fraudsters more opportunities
  8. Customer service - Luxury Memo special report
  9. Furla turnover up in 2018 as marketing, supply chain investments rise
  10. Trussardi explores strength, creativity in artistic fragrance campaign
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