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In-store

Former Bergdorf Goodman CEO: Customer-first approach translates to retail success

September 19, 2013

 

By Jen King

NEW YORK - A former Bergdorf Goodman executive at the Luxury Retail Summit: Holiday Focus 2013 yesterday discussed how the New York-based retailer found success through curated collections, knowledgeable sales team and its high standard of customer service.

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  1. Luxury Women to Watch 2017
  2. Capri Holdings closes Versace divestiture
  3. Moncler returns to the slopes for Grenoble campaign
  4. Ruinart reveals annual Carte Blanche creative collaboration
  5. Dolce & Gabbana debuts Devotion fragrance film
  6. Gucci revisits archival looks in pre-fall campaign
  7. US lowers tariff on Swiss imports to 15pc
  8. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
  9. JW Marriott, Flamingo Estate roll out new wellness experiences
  10. In conversation with Hong Kong property and hotel mogul Adrian Cheng
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