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In-store

Former Bergdorf Goodman CEO: Customer-first approach translates to retail success

September 19, 2013

 

By Jen King

NEW YORK - A former Bergdorf Goodman executive at the Luxury Retail Summit: Holiday Focus 2013 yesterday discussed how the New York-based retailer found success through curated collections, knowledgeable sales team and its high standard of customer service.

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  1. Luxury Unfiltered: Why the best luxury experiences look exactly like the worst ones (on paper)
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  5. With ‘My Call,’ Rémy Martin finds meaning in new milestones
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Dior builds five-story statement flagship in Beijing
Louis Vuitton shares names of final Watch Prize contestants, jury members
Chef Yotam Ottolenghi to debut first Netherlands restaurant at Mandarin Oriental Amsterdam