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Research

Gucci, Louis Vuitton craft best digital customer experience: report 

September 14, 2015

Gucci fall/winter 2015 campaign Gucci fall/winter 2015 campaign

 

By Sarah Jones

In the first half of 2015 luxury brands achieved a 4 percent rise in digital performance, but there is still room to grow, according to a new report from ContactLab and Exane BNP Paribas.

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  1. Ruinart reveals annual Carte Blanche creative collaboration
  2. ‘The defining theme of 2026 is connection – between people, systems and senses’: The Future Laboratory
  3. What’s at the end of the catwalk? Overtime pay, lunch breaks and other worker protections
  4. Moncler returns to the slopes for Grenoble campaign
  5. Capri Holdings closes Versace divestiture
  6. Luxury Unfiltered: Why the best luxury experiences look exactly like the worst ones (on paper)
  7. Louis Vuitton courts rapper Future as ‘Friend of the House’
  8. Longines announces latest Ambassador of Elegance
  9. US lowers tariff on Swiss imports to 15pc
  10. Showcasing flagship, Brioni starts fresh on Rue Saint-Honoré
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