Software and technology
January 23, 2020
Emily Pfeiffer is senior analyst at Forrester Research
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ll1Zb0rqsNplB6Go5UJT9bRwJ50XryQiJ18Wc0UqPl57\/0MpNBlBbQZtjuxxRvSO+zlDrxNW+wVGrcdHzcuqRtPnNLt\/DmPMO2WaGz+dvkde1CMOvC5D\/WO8gDaL\/mUxY5XFZucKTu7TKYL6rvXJTIZ67Vl5gpEgw2cTqfsy1K0F51MzB8ujxPNHULt8UrF+19E+UZtyCocOMdaecnOxnxo9jHYD3fepCmtLZqC+Dj0QDRRhmksWUaXkDiw9xBdCLQISWQKtaJGqQKontFYG4XFmW8ImYQZ9MhQUdMw+a+V6sNE6F7ibk1BfFgHRS2Ex6E773gC8Q3SplYzuuKT+E0iCBH4HSegdoQrHSOVBn0elIWffRXjDwJzdAn9OGFtZUiCGyNMtPF4chHDMuo8Fi0Dw1so+cr8VIObQJPOE8g6gutH\/7aO7eRgvOupkB7hjz+4CDSpFWM+kzEIE7Gk+dAIqR1u8qMhrmfRivvLBTeL5fQ9idQiz6sw7FvPYD6shIOEQtvND+9FGs0BQ1\/nXIHz7lrJjHW7d+572PX4LTbjJMOSwMr21TaB69HR5pi+0CIsopczBCUC1kfTPU7ueB+Hw39PYyQXgtWKjJxCGiNm88gOpFsDKSqLtvc\/pmNp0Ml8\/6tc5ztk39QT3Eeue2cDt0md7fpP+RNPLiqmHM26xVGQWYtLaET+zKVIBDeq5bcBd0Xm79VGRbEiXWmBCnX6XNb88WOKa+v2lCx4gQJ3x9IFOVMEymqDwjC61EB\/MS+b3PZOjGbJieKrMMREjQzMxvOVsZBDaov3Kc8ehbIUOeBc2QuXCPojmm3Ph8rU141AZOBbwsWjmvUJaYu7nb8zaCd4ZixXas6iEXVMkqKcLEXg0MYkHoAekO903jB\/5EvAY3hgEInSYrzM+lBRcIw5a1ItyotRRM8ifkeaPqBwNUB5adf24UfBQA4HHIf2MP3ITe41ynvVW9hTaaCuCZil8\/qMKI3fbZbKVtah5morPNj2pKVZ8x3sVgNJyo2HggMYFnX1CZIIJ4LRJ8Uzj6Z2Ym6\/2iWeSrk4kNM7c3a2LDpEH9qkzvxYoMEWbcKTo\/WV6durnAHntdle7t2n7WzJZU1JDHeK1UKTAdBa3vjQd9QdtuV3a5v4F4Xol62CTwgChfa+D3fZQFBomM+dnBNHgXHdML50\/xpLPzZSceplPnDGR1t8B5bGI4pCyo36Eidu9AuMSxaXfgKfcYp0L+KTS+jMbZIm\/3NLnvBROg0NKhVnNEfeuEFyrlsCclOfbM97FVX27P20OVuMNqxjgEjy47cyZVyyCI238nTnSi7AWx9mgjZxsScWMS2S9HdctqmrPY26KglaXgYYODehEdhBlPv4S7M4B5Pc5CZ1Rao7rU42\/B9j2AbJXEyIaK0kH8qzOZEQDZ5HHnhbkvl2KllQWyCBSX5MHz6rxx+DUIBOUKQ\/gOW2RXkzCQXeo7s4iQU9O0Gv8+1Rj8e8ddGuWP84k9xHs6rXL9XmA1XBXO8txSm3DEfETf5E2CksRfwSXU3nHJXndbZVSi2AOAOGN0R4pthOgfeuI88cN3f0+0bwarkXeUIswzCLZaN0OJ29td0KbU47ai00C+\/1RWRXWxVAE3ty4OSl8VZTi0oaUZvVGfu42Xo7Ykg72DTjTxbf\/XhB0PtgW+SYy\/JdnllEjIjT\/C8SNxcQRlTRWO1iaCEW0f4kcbBIuLxCa3701JXovfbmUQt\/5a9jrLSvFwn26CkGeyadd1wcTo73BYtOxAuDrEEF7Xcf\/95Bm4QPuAkHtlp0yt+QV9jszw48GbQqwjkSVZV4rn6yC1u43zwjrwdYU1AinP7LXxvSgi0HgIouX\/3p3JcoVTS9vaPsQL5nu8IotRaZK66lqg10p51p2Edpnwmyt4NF2E7hDf6OSNDYQn6mz9\/KtXUPzd+o\/Ug65QXRRHMex38ZVJ6gAZ+kZdR+8sSBRFP0gIomj0SZlrmio3cJKGKkxJk2CCjJYugppekKQyUBX8OUfu+7k5ezwqlpcLSTgj+6bnk6rqcgwMMjP+wS3jipr06d88OxpPs7UD9tRM0bQ7tidafIEURFX7yLSDxejP8jc4N7K0YHYomwv9RPrs1pU9ezIpy3phv0EdzqlL5c5szP7taH7db+62A7L5oXNQNYFxoJMBtpP7Tui2N5sKOmwUHil\/GIcNToOrI7qTlo+BtL+D47TmKX\/LZlb\/jdalBXmBMa1k1HqhBbgeXEgpwSPsPNn41vxMmk6Dtra9fwdLVXrbwqkg\/Nk\/wI\/0xnRxZuk7qlVdsRYa02Ccckcu1crbXF4GWP4DzvtY8mYwq3y3qf55IJ+DGQtjIfRmOUPsAo8Yf+6oUyhN86r1Sa7eJdjiMW3Drk3GrLpSojnj9v9e9nTSlF0oTdqYtXh3\/ZKF\/lT0KaeMAy0H8WldoWG+peQknVxsD2nF4bhgXDv98GmgGSGXGxzu25uixW4jahjej\/Sg08K+Pv0Kd0hPFHmwIUXp+yq1KiRa5Jgpo\/kM5ZbZ4E2H0bP8DgDycP1RzyHYE9ZDT3Ioc1obnpIdEoOZY1tjxLKMzwjx2izpay+Xf9n7Pgy2pi0zvRKy2l\/TDQr4XbmQmGlIXNv7pYjPJKiuR53GYUVUMhpgb3r2GSRnOhNe+bQMUj0DLTmsZDbcUOVTcCdbyw\/lDTCATqCCyDmHVlxEf7ZMNsGHuPqEUbCLPBDWf4ppVJPZP7HaCwMKxkcxZn4KptqCcSe3O36Dus8XuLXoRzbjwgMnASG5xY\/zUbvsTLwMxum85HQAxqgkUJvVuvZJUv4Dnj0bTEd5Dd6gYT7WOJq1c+zExpHM0QtWLat7GhbztLHKm79qCUytUqjUZqGX8ohog2dnIRaCx6BkEI9Z","iv":"4ae49789029205b17c4ebe393fe9d971","s":"159046fe4af6bc1f"}
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