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March 1, 2026
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Retail

How brands and retailers should handle returns after the pandemic

May 11, 2020

Saks Fifth Avenue returns have been extended until 30 days after stores reopen. Image credit: Saks Fifth Ave Saks Fifth Avenue returns have been extended until 30 days after stores reopen. Image credit: Saks Fifth Ave

 

By Dianna Dilworth

Shopping behavior has transformed because of the coronavirus pandemic, making ecommerce the go-to way to shop for apparel, accessories and just about any other non-essential item.

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  1. Moschino allows consumers to shop the runway during live-stream
  2. Kering, in transparency move, goes for 100pc traceable organic cotton
  3. Chloé fetes iconic anniversary collection via video series
  4. Michael Kors launches WeChat platform to enhance shopping experience in Asia
  5. Mercedes introduces electric bike collection
  6. Missoni pays homage to founders, Brazil with charity auction
  7. Instagram acts as moisturizer to preserve Facebook's appeal: L2
  8. Introducing Luxury Women to Watch 2023
  9. Luxury Unfiltered: Connecting with ultraluxury clients
  10. Luxury Unfiltered: Why traditional management is killing luxury as an asset class
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