Retail
July 11, 2019
Customer retention is as important, if not more, than customer acquisition. Image credit: Brightback
{"ct":"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","iv":"e9ba32dbb1e85e861c4880013cca0b19","s":"bf7b1ee13ab17527"}
Share your thoughts. Click here