Apparel and accessories
November 14, 2019
Inside Gucci 9 Hudson. Image courtesy of Gucci
By Sarah Jones
Italian fashion house Gucci is seeking to make its remote client services more reflective of its in-store experience through a concept that blends a channel-agnostic approach with a human touch.
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