Most automakers have experienced the media scrutiny and consumer concern of vehicle recalls, but according to J.D. Power 2015 U.S. Customer Service Index Study, owner satisfaction is higher on a recall visit as compared to a repair visit.
{"ct":"TKAUKXf+O6QLITB7t4OMcg3Pip\/nytIxXTgq1s6XcsR9vWjCIccy0WNJO5G6iV2E1mL1cr3OgEJhP13F8sPD4JtrrgTKImj2\/fgpJBF5MRWzfEgT0NQ9MATFQs4zxfMD83VWjFoY6tsf6uaqNDw2G8psgczq3lKJbqSfmEpMA\/0EKEbqT0mABb3vUOT4u0LC9WHbJL1AQqOxN9lr3cEzsTGTO+rv8XYtbdwoFh7JvbWtaYouDduWqI0smAyI9OvwBeqXT40CRQuEVPdgGWSC+S6jpEuwJvxCQ5DfLMpcM1tRdmUkKhwXl8h1hq0C++YvnVwu\/FdVbofUTpbwPfMNvD2JT\/mP1xdZIEpWvEaFM5lbzGnJLutqoJphktykQITbEpbUOhWK1L+ZKDRckcg1xn4ifEE9qR3MTlBFOiFt0hIaO44oTkPGT6m2v3hW+7Z7RM7ms30G1u8NiUcY7INviWrpWxE6kaoZqXAmduIB5tBvDFZMXNcWEGb1ZNLS4vM6JFDa+U4Z9Z+PU3of8ol\/+fR8AApNPYAJfwlacBKJQKoso0Qmr\/WpVEiSSIE+6TQd6AbRcen3PADSNOAaCjezQc2IvUMHWpEn\/Dqtr1i2+Ua4LnuTXgXsQZ8L2gn3oKXI6MYJSnjW07B+moSPBK4mEG5JWOvuawTStBDlRA6qJacZ3+tS1f81Juq+KSNL7ZjA0fQJxwjQgtM8Jb72kG7phw1VPsiHb6lnfU9O7dTG0NobtcyZVR0x7IFum9crWnu+Q9DycpJ9lZq\/dO\/+rvBxWktTpLuID7cXoDe7qxpbAOkTjNlX5yUtpg36ldWwjib7becEUC1KXVqQ6Sjv3X23s1Z4zRS5hLc8TWG9Rtquqn7N0wTDZ5ajUjvDckgwQ2w6Rckx7cBNXk4vksD3uee00C9Fa2WDASn7puEkQglaI8NbegxJ+n9+ma7GELOFksZcamh03UTMhCsSTyTSvL\/GMfGCLALHWvo6z5xyR8G8lrWtfMz3W78XhFZGhkic2fVj4FLhacbrPfc3cRecX6Xf+NtMImlpWwCeOQY1HdbqQVX4rTP6vzhupEfF5kLgx2Mrdpr9+2jwgyyNa82GvUAFyuOFc9N7h5ZfSaLCHKysthDZdfjygch4eAZ6bqtvjkuUdkJ5ygt4HwsFq5XsuUUNfwHR7L2BUxKzOtwE1J91mwZchF5y896cHIoSBSOQx\/7j7ZFKC9FGehoZ362txvKhEXtifzY+qaOp57Whhhc5acWzCySRYwDFkd80kZFKdbUz58treBxRPO47Aozr\/Ofz+X46mFNQSiOYdNE1C5kWOni9KOr2SfT+hM7oSGQFZPXBGMvzcUjgp8\/ECipMQfvfZmL94dFKlBSrwb7MTySXPoL1dLliMl90ifADgXZBUiXpBQAhEKTwWVCm33ZTWvjV9Ot2VCXbZJ1SE8Ywsshu0j7Exo4vvAFlQEBc56W7uF6\/b2IWS9s9qVwePG5p7nKiO4D7M\/eXlKLSf8kubNebv1PddsCl1m7Ol\/noEOuipQY1dTf9WOr58zb2hnpfDVLMTxOItULUsnpZCSS3mykR0gcCY5ZWFWBbe2UuNeZTLAJZH1s+4aaJYS5MnPUOY6jU63VyjIiCjpukivSyyxOWubNR8pvlKSpbAKZnEXCFuS6MNh\/ZEFI6UkYGQyU3FBlzJAQ0mWHHOBxQgTVULP5onLb3xKApEB2+K\/DVQ3Pu2AVoaIePT4z8bTzXeroHCnUN0HEjg8oyhHzn9uAy6ca\/yVeJasCvW9aVvpH4yTZW7UUSgnXRH9R7GJU09rgOvrvAxH17cDWHMdkW+p\/pG6Cz+PE2qnT0RrmujYlaNtyu8dS\/qltpBEmPJXkzj1xrophcQgaPv32lFyTkX7+AVqaH7++mJxECPLRCwXRqcRZ9dPkRLsDuNaBDoFB4Lr1zeJZeHmu9wuRSAyoIk0h8mkFIj+sajkC7lQAfyghvrEOdI9bnPs6japJahFD802u9sLxbTsecWGppqOpSJdkslLE1Wuupq1MeqtepdimuBe7Cj1cNI\/RzHzEg6TF\/zc\/\/ZmyhkXGVF\/uo2CCb0qI84yYa19OopW0sOm5ApPD4nBSwfhQ+pr2LI4IBYbEedc5rnbuwWrrj+fJQlX5bbcsJMRP7HaRu1gi33wrcNRMmsLUgKMPiErbIllS1XqmRETRTTo\/F1UWVqjEghJRO2NmnDjOqcriCFlchL6QgPd\/k\/KuYNYuRZasld6E3zEpTqvMufVSshZ09jIWH2qiGOWaFjtXi5WifGG77\/Z\/tcjRfCL5dBnhBQiKhO\/+rv+OoAdaZC861hMwNoRVnAjtaCWwovu6aeZ84uS1JefnNzbrrIhuCWY1gUwisVLGP0RrEtwivrDrVWcUwEeUwBbK++gJEf7fkroVVSlDJ5ZKCM73TcpmH\/5QNEN8WTwN2j7PS3eVhUh3CDbPHdBR3rl2vNHJCMf92xaZyFpC9bJoroNfbrbc1eCNHCdFTbD7pTMQu8quc5iM+BaGtkseRXVd15vcitiU\/ZgAr6U2ywzwze1vXm5iS\/lKqT5naOtHxwuB\/Upv78qoq7Ph5AUBWR\/13RHe335ixNMup0CMJvGKZtrN7oYLCiNIZ9SjASzUjJKlSq6TboaX59++7kEguQVowgPTC7Mft2d\/\/Ut2AtG7lR+\/7qbaGigKnoOHSQVOZ8I5N67UM1XqQnVgfUtGz7PUSK3Tg+Rhc0GNY7t0caVNa9UfwXOGY60qttBwmYazdstUX+q38lQNbNeGqXizbG6YykcFkxvg7aq+RuFKwLPzFrMNv6tkLBk+NOaZYVzFqhGJ469ldtFBQ75k4BwO9D3ourL5m+uYMVchtQZ\/VWX2qfGIrGEFfgGaQQM26Xb81GOh4i+87+QojBwuzXzN5x6P8H+ReDtHYeJqVnjqaHWxuyA8r3kgVMTIr9e3bKKDy7UnknRDNN4NrmJ0ruRSUNN7hIUvubohbQXcJT1tuAKItr6W4aRfIJSQcXC+AUGN37nMQHsLCqpj3NwjKBbYfvtDcePxJMcH\/Hz3Z7BVZCnsgdJA73Dq2qZ35bR1jxPpeeP1pTgI4Sw82Wx96oYN0ZMaK\/jQLCgHMuszk2xLL8KrW\/wt2dhCYfJP5oj25rhxmq6xvouqZI14QN1yRsNn+439xh2rl8dLEnqq9+vPcg1SZfrqlj1\/H\/nm6MpvZWflYw1LkZMfzLZoW+LM0JV+\/cOZoTTGWtpCP29K7uTtDKnt9Xxkwg97EAVSZqbln5D86j0G7ut4WEUWnh6yDCi730UebGEhs1tpHVuQl5unkN89eSisd6t5SU9rSeuta8Qw2UmsmHwbEDXFZSDRsJWgxpQlTlFrqUav136xnqKJLoIgjFJk\/ZI\/adMdtqk8ZIA9JdoBquAS79rdaFhlZ+cPOFWkiAiz3lOCvh5tS2JHalyUFKB9MTF8ihZJgbfOx+UgwREM35EJot7PNNgKuSH58GFJzHGX2kfMs1GbK89wRyL6PTBhQvRh88IHdEyOLHjxhyBTL\/CLmnX430E4vd70H1n7gJYWCyMJcMqDnc2j+Tl860PH46dH0OsiIh7GAAiduKdm8MxbpZd5aBYRz36gUatYy59Ch7tCLUq4YzGpz+cO1O5BXgVSqFoy4y4x5G+MER2xTjFMavfPdPSmkfmdltbLRoNjjIfSZG\/6mdOdfrOHw6d4CeNZMrBcGKTd4+ll1vnx5SgFSKiYfB2klZ1bxoDadVwcpsEZbC8DTpxTxo7btqyLhxZmsXvkb1grYOrhK+urUrE1mtOClm5i8yOqdPokNFtbBobPLZpElGcoEyTV3otnxpx\/PePMjPgAdtUH\/4sMhFVLCREd6NW1ljxoMu\/ST4CnyBdFWBHDt4AHp4oXrX85kNy3+6gQjuvkTTfatvt8b3Wciua4hJwJZWfj87jAbGVeK\/UFfeasKD8RFYFw08rkyUdiQ8xVgMQ6RsXM4Fwt\/MrZqW8dxlMAIcKIlDO1l0M+PFwc8eX9Nevg5ohqG\/C3RJxUQ\/l4zHJ9MhLxf7n1q+dbaj7NPokYfBU2fivVMzbofdr9LAGSd1x8aQrfKmnoh3hXxJhrWS\/9Cq8YiEnrKfE32OxfmEGDvSczEyhJ\/U5jgnIcz3wD4MDJletc7qTQGoJT5A+Z52SbH+Y9ZIBDLQPMZuZ63k\/5gUzayySdp64flpAng9tx20R1cC\/XF\/UmWperlGvG69jdotceTABYFPEYXpwUBWq5BH2ysb9RZHLLaNASWoV5eT4V\/wAVpApqvZA2fOj\/9rqy0+29dr9ly9YrYcEgdYhFoWEOC8HOW6SUOL3szCIBvaUfJab3YWgNTFRideQSNJGdc07MBfJ9GphWVz\/74OVQuq5Ompd+NDNILQmnfyQu3f1IGF70h4xjDP2xyGVD5jMIJJPF4KctdWBj9ptYtueeIHfznkKTtBoZhqJrErJG3Z5hdYm98qnJ6vM1bNPCfZeHgvy+dIuSqt1MKyUj449hMna5l7XKFvk4045j1zf5aMwEIrUAxUp489ZWONUoXs7dcxV6kBDoeiTP87MsIT+V7lKTavAFsRyVav1q1IDHAiWieGlDqCXXcU0GWpRjWoxMNV1BY+1XgFoNNBcZC4LQn7MKQ8iKXRwfIQAptPiaWqMidNg3zGbIgNDdx\/Tj38LBGWasY6Aeh4TJ3abcDvER5tBu65NzxYmWCet22QHeeqHIfYYOQ0I8rdQeAzwmEm6IvzbnHPwsGNrkYrXtqA6X2kDFezpbqp9TqL3riYIOcf9uXOdx7NAVxySDRLe7QvOm4+LcC2vdhTGxButm4FnGjxtYFxTvzMYJCvTIppqvknIfCN2Rf6KIw+5yhj8diW6Dog6rwlDFnLS5Y9\/7XcWyNtpunDgEWiDB2\/yxSR6gI3+5mFDMrXt\/eSi19mN3f3\/RNdHedWX1aFH2KtHboOjubGsGd2IZQg1I4cYdBeVkEauBm7DjuDaQUT0GrD6HdbKkSXO0eB9kfgNPExfsIkyYRIrp2Bf3VxmgKmvdqRkVWpoaslnM9qHy2TIOL4K+fAW+D+iSmHusOnzC4IUbgKy+jaLMZYZqJU+62p0wp2avU4NX7SecWq1zQMWRDPiHL\/ktC7Rb9M4MbmcvWrOn9KKGld6aMDFAzLQ9zk0b82Ewaj\/MzogC5IKxeTK02Px68BtDMKweM+HP4+V0Ou\/edXIMyo47NAFwECuCX\/J8+GVff18NOOYy+cCI1Z5ikUMVB7SiFjqBdhR0Z7xeT3CAQhVfbOTXoFJr1XUywuBrCSgrG9HAMs4axdivr4VXoFe+yPP\/ed2a9xatd4Dhbrkhd5ohSdJdFQ5MqUd2LjDzpqg+xUTam1D\/ecFMB53Fhi4ljh2qkpv7Yq1wE7HeHe1S7e8rDvBH4+lfZpcSUkIf3bP2hr1jSQosEyFgJDt0XGEkzMju8PREAKUy17srb8WrcdSnUAViWQu8AOZz9JBN4zL9Ce\/bKO0IrgA7OS5j230GeJF28KC2S5zF\/IXf8cf5SM+9uoXPvzKkf9Nprbt9RCMuLN8U\/kF\/UqpO3V\/zzEcPzy8OzcwhkhjgMQFeOInUPTD0+GL6+gCqaN6Nw88Zxrnk1XP1fQCREBex0Sj3te8iFtozVDCyX5zL7\/miD5q+jDNtkeiHIrkplklzDNrx0W1HJTmnvXEkffZYrREZjFbMgSzTwgzW3hJRVTXClbzsl+KN7xNLgHzytjXg1Qj253+wzAW7wo3zbe5VloOr5CuXV9LHLqe9zyhac2lCV5U3TDBLXPK\/kP8QNe5NlShVQlGFGu1A\/NGbwTyw4\/SS+n++EfMK4JNflrx4bc8nia+37QNsp\/ydkJqqYZnCrRTf7enZfLSOk6msdbwQoDKqXYWLNI8CyfbSTDUaHfc5a450dFBAj9+1x0R3rn1YnZyocD+zzVxC3gayQVaFBKcJMKcQ6yolGNx9DTW+lj1QTQxLl5lOYTNh2We0Uue7MmAkdHARGmxJNWjn4lERmAfY65MhlsdrXH4fsrgzpwyzHb1052dw8pdva\/aml8uonh14dvBtPc6ztTencurRpYtONEoGojDNUXqVofXfdPCz5J8mjuS9QzObcPtMrn76KlXzkRwIrho3RXiEnlup9M3gT0kRJbV9hgFtVN7eSKr2PBF7LdOT8LRHN8iOdByvVgXsLltNHRyJF0\/Lp+hiJYD3iei58ZgEpQ7xav4YLwcJ5xiOZ35X+bsR\/ozQt5gM10mrCC9Fz26ShZuHyt+a7Q88ualmOHwMquDf7hWbGbjitghZUgCPcAMxdBhyScAWNxC\/UE+9eZ4bqgQZIxdaXAftbvbt4kUCpE087rr10Fz5fRGj\/DYMtUmES5PKWnzaE6mX7KwveCib\/skHVxgXGd9FVZFuo1KQTCMSHaeL7NZhRt4qdBhKDTcIW6h\/1EharuLO\/SDkSR80ei\/1KoT7coZu8UKUDpt58qLF\/zEEAk2A+Wz7Z70YTyWN3vA1D4nE0tCjDoDphWXfo\/QCjugwuQZ5l1uffB8LPGAcYv0lEGUCUlUn78iG2Qp7keQNVIEo9mIVHkKj4a4w+eOZkKagieeZBs\/pDCOXgX4aMwj3+c8gfttRutNb4C1g1xtPl13ALmZejkkmJpXVz2bLlkDLznp8SAnNgPY6NBe7KcAVyVfqfRUXueZiA1ZarbEnpBosOMRpEczjA9hd7Axx2SazeA5UbRHu+wZZu2jqqhJHPVDLbtWNvFPPbtIplt\/3ABIl9hK7jzMhtsldbVKwDHnKcQv+XTqHlLgM2h83\/O4KnH0b3\/TxCIStRvlT1y4yrGJEgg4omJr8\/4TOBfQ6gQsrP8KcN8H\/yh3baemCxHH7hNLIxl\/RkwEjH8J5FE4Zef\/9Bzj0LXORPWy0hxgWphglzL91k5F9qHICzC9VY30+AGjzrgLoZJpp8Kl51Gt0zASrDpPPSm8m8B7Y6tRx4Aj3tJm\/4vUJky5rbWKzSmC8b5UneQzRWt+8R9YUWC3yRdU9S7OP7579yNsU1t0zF6VNTjUEEHV39kbJTzUWKkgwVkHB1px3mh4E6BguomL+6NMssLr0CV0d9g8XrRzXxc2zwDxbdLGgA+4Mkh3AoFcZZPc5T9nGk\/LraU32lyaSTpd48uDMID61FOtqltFpkNh9uDkMBjPWbI2HgJvn+U0yKiRx+uCWxFsbRnDUH6xrrC6\/IvM8hOK42ZiAJ6B7sMYxb0axLFZ9ltru3NHgqFrxgGjNZ8+D0AQdivX1bciDvJRq9qW8MSSG+qkvdYmak+73OtwRQi4iVvqMQvqz\/oJCahPrCQUNlAvid\/4+Ue\/1TEimtS4KnjXrr854lxCs3K3rs6D9hxi8PY7jP4PsdObHWPJH1O329k6wU2xWWNHAkTFqnWqdxFpvDxpXPUgFxyCBrWFSfDb36SwMaMn9jM7t26n7kpV4H+b8MkUgFFXsoLvOfsR3ecJs92D0XSawjMZqvQlR3\/q6cJSWeF+F+YNpt\/W2RuMrQTAYxtDerXvVhsbqnblVt2dk=","iv":"c3c291bd35c9f347111fdaaaef884ccf","s":"07aefb507102abf6"}