Retail
February 12, 2021
For most consumers, customer service is an important consideration when shopping, second only to price. Image credit: Kustomer
By Katie Tamola
Brands are being urged to prioritize excellent customer service and safety procedures to ensure continued sales and consumer loyalty.
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","iv":"9268d69f41a70096fa1ffc593b0a1749","s":"39ed2738f3f483b5"}
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