Retail
October 14, 2019
Louis Vuitton’s in-store services are catching up to its ecommerce experience. Image credit: Louis Vuitton
By Sarah Ramirez
Brands and retailers still fall short of consumers’ expectations for seamless omnichannel experiences, but luxury brands are among those that stand out from the pack.
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","iv":"69cbee6152609591ff06b4d9dcf9dfb0","s":"5b792395c6a29fc6"}
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