Luxury brands are having a hard time matching high-quality products with premium experiences, making it difficult for them to retain affluent customers, according to findings from a report by the Luxury Institute.
Customer retention is a saving grace in times of economic uncertainty since providing great experiences is what will make consumers continue buying. Personal relationships and experiences are key to this type of success.
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","iv":"34e05f676d342e340d18f2df6396059e","s":"1880d74b866cf5d8"}