Luxury brands are having a hard time matching high-quality products with premium experiences, making it difficult for them to retain affluent customers, according to findings from a report by the Luxury Institute.
Customer retention is a saving grace in times of economic uncertainty since providing great experiences is what will make consumers continue buying. Personal relationships and experiences are key to this type of success.
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","iv":"aa96fa49d6551b34decd58a0a79e5dbf","s":"0cbe460e7dec5697"}