Luxury brands are having a hard time matching high-quality products with premium experiences, making it difficult for them to retain affluent customers, according to findings from a report by the Luxury Institute.
Customer retention is a saving grace in times of economic uncertainty since providing great experiences is what will make consumers continue buying. Personal relationships and experiences are key to this type of success.
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","iv":"fb82a2fb5308f7e1466afc5d6d64063e","s":"bf7256e0d2b2f28c"}