Retail
April 26, 2018
While consumers have changed the way they shop, bricks-and-mortar retail is still vital. Image credit: Neiman Marcus.
By Brielle Jaekel
Consumers' expectations for customer service are set at such heights today that retailers lost about $37.7 billion in sales over the last 12 months due to long lines, according to a new report.
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","iv":"bf99b5a6eb9b58d33fc6242e08f30967","s":"1611e470b2ad0d40"}
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