Retail
February 6, 2017
De Grisgono chatbot
By Brielle Jaekel
While the luxury sector is rooted heavily in concierge services, only 46 percent of luxury brands have promoted in-store services online, which causes a disconnect in customer service.
{"ct":"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","iv":"910dfd90abcafacc49193ce7bf01a8f1","s":"7087764425d87725"}
Share your thoughts. Click here