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April 23, 2024
  1. Luxury growth at L’Oréal lags in Q1
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  3. Tod’s unveils ‘Art of Craftsmanship’ exhibition at Venice Biennale
  4. Bon Appétit out with first ‘Drinks’ issue in over 50 years
  5. Tapestry, Capri Holdings respond to FTC lawsuit opposing merger
  6. Ginori 1735 applies pastel twists to tableware staples
  7. Rolls-Royce to debut bespoke commissions at Auto China 2024
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Luxury severely absent from chatbots and Snapchat, says L2

February 6, 2017

De Grisgono chatbot De Grisgono chatbot

 

By Brielle Jaekel

While the luxury sector is rooted heavily in concierge services, only 46 percent of luxury brands have promoted in-store services online, which causes a disconnect in customer service.

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  1. Luxury growth at L’Oréal lags in Q1
  2. Annual report from Vestiaire Collective makes business case for circularity
  3. Tod’s unveils ‘Art of Craftsmanship’ exhibition at Venice Biennale
  4. Bon Appétit out with first ‘Drinks’ issue in over 50 years
  5. Tapestry, Capri Holdings respond to FTC lawsuit opposing merger
  6. Ginori 1735 applies pastel twists to tableware staples
  7. Rolls-Royce to debut bespoke commissions at Auto China 2024
  8. Luxury Unfiltered: Brand stories are the secret to creating desirability
  9. LVMH, CFDA launch Earth Week video series
  10. The RealReal ends Earth Month with in-store donation program
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