Automotive
August 24, 2016
Image courtesy of Lexus
By Sarah Jones
Luxury automakers have typically dominated the top spots in customer satisfaction rankings, but mass-market brands are catching up.
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","iv":"69900e7701ff0d65b855add526853b8d","s":"7a9e3a194f915d32"}
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