Automotive
August 24, 2016
Image courtesy of Lexus
By Sarah Jones
Luxury automakers have typically dominated the top spots in customer satisfaction rankings, but mass-market brands are catching up.
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","iv":"a8b99c12a759a40f63e455c081a83b44","s":"501ace8a70b63794"}
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