Luxury Daily
World’s leading luxury business publication
May 24, 2020
  1. Four Seasons Collaborations video series shows off special features of properties
  2. UK's Harrods tests personal shopper services as retail stores remain closed
  3. Day's wrap: The Breakers, Hermès, Burberry, 4 luxury trends and noms for Luxury Women to Watch 2021
  4. Women in Luxury 2020 New York conference moved to Wednesday, July 8
  5. Modern Luxury releases The Hope Issue, with 100pc of magazine’s profits going to Feeding America food banks
  6. Michael Kors brings Instagram campaign to life at Tokyo museum
  7. Pursuitist.com offers one-stop shop for luxury experiences
  8. Webinar on Aug. 21: “Property and Furnishings: How to Hit a Home Run”
  9. Omega breaks down 80 years of Olympic timekeeping
  10. Fendi reopens stores, Ferrari unlocks doors to museums as Italy relaxes lockdowns
The News and Intelligence You Need on Luxury

Subscribe now to get full access for less than $1 per day

Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Retail

Nordstrom sets template for customer communications in wake of COVID-19 outbreak

March 9, 2020

Fendi looks exclusively for Nordstrom's newly opened New York department store. Image credit: Nordstrom Fendi looks exclusively for Nordstrom's newly opened New York department store. Image credit: Nordstrom

 

By Luxury Daily News Service

In the midst of the ongoing coronavirus (COVID-19) scare, U.S. department store chain Nordstrom has sent an email to millions of its customers that can serve as a template to luxury brands and retailers grappling with the communications around this issue.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Four Seasons Collaborations video series shows off special features of properties
  2. UK's Harrods tests personal shopper services as retail stores remain closed
  3. Day's wrap: The Breakers, Hermès, Burberry, 4 luxury trends and noms for Luxury Women to Watch 2021
  4. Women in Luxury 2020 New York conference moved to Wednesday, July 8
  5. Modern Luxury releases The Hope Issue, with 100pc of magazine’s profits going to Feeding America food banks
  6. Michael Kors brings Instagram campaign to life at Tokyo museum
  7. Pursuitist.com offers one-stop shop for luxury experiences
  8. Webinar on Aug. 21: “Property and Furnishings: How to Hit a Home Run”
  9. Omega breaks down 80 years of Olympic timekeeping
  10. Fendi reopens stores, Ferrari unlocks doors to museums as Italy relaxes lockdowns
VIDEOS
More Videos

MORE IN Retail
Women in Luxury 2020 New York conference moved to Wednesday, July 8
4 trends in luxury accelerated by the pandemic
UK’s Burberry sees 57pc slump in annual profit as pivot to leather goods and accessories is on
Luxury Item podcast interview: Luxury Daily editor Mickey Alam Khan on luxury after COVID-19
Luxury Item podcast interview: Luxury Daily editor Mickey Alam Khan on luxury after COVID-19
Women in Luxury 2020 New York conference moved to Wednesday, July 8



RECENT ARTICLES
Women in Luxury 2020 New York conference moved to Wednesday, July 8
Day’s wrap: The Breakers, Hermès, Burberry, 4 luxury trends and noms for Luxury Women to Watch 2021
How The Breakers, Florida’s grande dame of resorts, is installing safety measures as it reopens

Hermès film on missing Mosaïque au 24 bag ignites spark of new romance
Call for nominations: Luxury Women to Watch 2021
UK’s Burberry sees 57pc slump in annual profit as pivot to leather goods and accessories is on