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Retail

Nordstrom sets template for customer communications in wake of COVID-19 outbreak

March 9, 2020

Fendi looks exclusively for Nordstrom's newly opened New York department store. Image credit: Nordstrom Fendi looks exclusively for Nordstrom's newly opened New York department store. Image credit: Nordstrom

 

By Luxury Daily News Service

In the midst of the ongoing coronavirus (COVID-19) scare, U.S. department store chain Nordstrom has sent an email to millions of its customers that can serve as a template to luxury brands and retailers grappling with the communications around this issue.

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  1. Burberry crowns student winner of Reimagining Materials competition
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  3. Blancpain opens submissions for 2026 Imaginist Literary Prize
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  5. Proceeds from new Prada collection to fund artisan training in India
  6. Off the Cuff: A Q&A with Wheels Up’s George Mattson
  7. Men spend more on luxury, but shop the same amount as women: report
  8. Chanel adds Rudd Estate to St. Supéry portfolio in Napa Valley
  9. Tag Heuer goes Hollywood with 'The Fall Guy' sponsorship
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