Research
February 23, 2012
By Rachel Lamb
Department store chain Nordstrom is top of the list in terms of retail customer experience, according to findings from the American Customer Satisfaction Index.
{"ct":"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","iv":"56a06251c0cf295c4e26b3144fcb16b1","s":"7c939f2ad2f10014"}
Share your thoughts. Click here