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Retail

Nordstrom tops other luxury retailers for emotional intelligence, relationship building

July 11, 2018

Nordstrom had the highest emotional intelligence score among luxury retailers. Image credit: Nordstrom

 

By Danny Parisi

According to a survey of affluent consumers, department store chain Nordstrom has more emotional intelligence than its competitors.

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  1. Luxury Unfiltered: Why the best luxury experiences look exactly like the worst ones (on paper)
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Dior builds five-story statement flagship in Beijing
Louis Vuitton shares names of final Watch Prize contestants, jury members
Chef Yotam Ottolenghi to debut first Netherlands restaurant at Mandarin Oriental Amsterdam