Retail
July 11, 2018
Nordstrom had the highest emotional intelligence score among luxury retailers. Image credit: Nordstrom
By Danny Parisi
According to a survey of affluent consumers, department store chain Nordstrom has more emotional intelligence than its competitors.
{"ct":"4wQx0aOmGJcvXwdhswNxWg8K1Um84b+qAh2gbtWz6smityRFiJi1OgBuSwNfKs2Zi3qsrZK6i14zAiNk\/ETtfZDPO2BEEQ+b8G7xOhYyRh7+udy92i9Znp45U+y3EwKIyCJ7JEfKtV6c8BMA0ntbk4iK2lRUGEWL4dpPO7opGiXBuhkr1+R8cXP8\/anWl1Mn7we0SUsHDka2F661lmTa3rqgEbp0QA1DbVAhOJpchRcpHFZHmtGnRVlz1\/5OhRcl2o\/iLyVPI4sxtjSGZ08RZ+Y8kkUoJWl+CIv30NZKnvCIQylmmp8MPSoNzjCOOveLnYz3z4hV96T3NkYJEwxYuaF\/JjGLabM07i9Xk4bmZz0JJ6wAPC20cBhsz08V9fp9dphoAuDVAo\/z+9Y7Hos52y\/kutJVpWn0eXPnITjhLU731BDJrqEss8tNoxusEyWbOES7FMifw19tMpbJ0OutLlxmLeo3RcC0DWRnqUnUgLOj2qjljRGnpBZ89JzDtTZB5VavwYhQyKHUSWoDj1z2v9adZtDsEX0cYwbuIECWc4QosNA\/bK3zemRcTxsIxH5j3Xkqs5YhzP17noJRpgiqBl3FBxiCAur1yaVZD94k6ysa5asVwQi4UdTgrRQ5n8pE32b6MPQpyclnWIyPLI1LJrsuiyDBcTWYYYKSQJqIwul4kJG+R4wXdL4ltiIVbuNpW0UBFDpTCNjyc7FzvrmO0cHoOjCzJHN3oXKHwSG3wx5Sbq8RPez7kn+mXBdWF0jj8SEycBx5RbT3XegDNDJ1qh\/Q39CMKHqwRJ0koyvZGNzOxDdf4yyFuj76SX7KCqmVqXg5TafTUAZUUbxznmcwZvZYeRDFBCvS64CnOz8oxZk0Zj\/AiXap0zSsIJtxPsinVxh5QDi3YrJcdGIV41CMoJki6wjx+kr\/uqLI39tXMFFB3CccTzNlnoNnzKxIOnnwVaBy4E4niEC\/NOUR9mVQ3cWLFwSGgD6V819BlUMYvZgqjNJp0hoqq6VvbheqXB37xPF+ttCHiCvFCKjhIV9rxOKvLAT9tie6pLpU8oOBBS\/daXlgB1fyl77ZrwcaV5nLNr52oMn1V6p9kdu6+9XYlK3b8VIFcbA0GkPxp8bFZm9Oob+M\/NXAJyBzsk4zR\/WIaIdR4A6Z4MyvQiMRs922ws+lCtF4qPxqc6oL+KAQsB6r3UaCuCDP9c5PVnwmz1r6ZhvQGeljnV3kN0Q4jMmtNupPZVnebkF5xtCTKxWB6adMNMGT+h8nzhyWvkRP2ZRZe6DRyhpfnHPA6Epe4ovtM8R2EBa2BRgYXQwocfEK+ZwPEbDmvYsMTF9UQGo6Muq7dFISf2zp2wanXJ7EKpBkGOJ5E36ahoCOiPmkkoIdeH5e2EX\/\/LFeB2WO1M7bHnOTma+f8hncGtrI3rQTmE7qgsXqO2jjEwbUcl\/WuEJHzr\/bri4Sth67hR0JSPY5u2+ujdLUTCncu0UbZeuosnf9cdqRyIlMkSZT0WgIVy4q9Ss4A5pCX7W9HDvkXmtzyxoEGNe7XGQtKDY8ccsJucYRL3xUpq9s8pyhLdOW1wz9jxkQ2qhkHqyU+teSW+iRUinzJhfCTuitzKnl32Lp2f0A2nbdNNDx1jE1gqN4YwT9ul4dvt7bHChzGv9\/PgXeEliLlO2WjVa5uMveVd2StxLLM0PhVj1qlcpPnkgqdCVQ8KzxMe2zRmPQSmwVTkYyMAXIT0ladbG2tDUsJC8qNq3LMsJ9\/XW\/wXt9BXxaohElLyKEOvVTOvOpPGxztvubKlKR70NjnpcL1iWNQaQ0KigeKoxsMGqCw2xOMU7WxUPGkTE4bUU83yqUdkX9Wox1cLJPM+fIYZqmAlEoG9XVgKgYAz0Kk2hXJzWsdVt7ELI6DwbZk4gtxchKB+S95094350vq4Np6l+GYUbG1+bF65a+lF5gKRQDHYmWt3CtqLAAhSbX9Dd8puNLHi5MXjwvBHQ7gOBD2TqIwbBVr64UGeMo9ZfqSEp1DpBiKz7q9jDBRmjvVJXRAcDasqg0AqKo\/Ro3pVQRp5UjVtNtsOve7d0oGTAHrmJdGJUI9\/HYq93YTUNjaLYOt5zptMNts38cqW2wZXYAIjNJg0lxbDCxDowRjINPjhgVhl9pL\/Z0MApiseIaZTZE62yofLKKrD1vu5Gi86cx9aQGnkM6qhvdKdDW3lwUJZLGTk13mzw7ImOAC79DyJ7nAF2bICce25QYJJXUn\/V20fVDFaCDnd3QSBGQ4oS6C2GcsQUszS8SPIInoBzjiA45ybQ2QvLc2oh54GLB0t0f2YXq2RhyP8DJMAcM0ZR48F+eokiwuvHrffOpZFGTkD0aVDgWxGBpyRos88JPfZNBlBWlk2npffnO\/kiF2aujLalbwkIw\/Xy2Wl9b+YhWap1Gwdwzqg4g9wNScJsB4RP5Mc\/r6KaGLrZqrvMGXoyJnG82eo964J55TyP7tv0wV1GMX4m4x6BupcuhFUoE4EN1orFyK0ybWeaEnOQxvVJY0Uyr2OsSxId2U3gOfDnVuTr1uZ4tjb7ZS47Hq3A42TUwPUQEIiNKIxp63jDZp2lohPqbAm2qs0rxO73dvbXK9U6OAvEWzZahUm6CvSmuY1k+VHyzN67ve03v4Cxkd52XPrzGS4HGtZfq4KE9YQer5yQbyS8cgGctuOC2JYgtOENSwnsNTsmQ3iSkTHNU9qoSqgNFM7JYLTQbQWKtU+0NhQ4b8F3RO\/ioRiVjk4QO3X7q++mOE7HJ6nO6dcXPYD6NKSQfaxC\/9xK0TZCCb4nCAHpu12VfhJAKWGvwpI81hVU\/AV4qLaTbkGR\/gzuEPjL4gZM2Q+e1yDPPmmOmCrNAK8n3Dy8VUR9js+oNRRDn45zENksILWAm\/\/YPrhishJLNSji8gHZkXc27AbcG+OyKS1iVzNx84Q56zFMUWn8oMcz3uJOuaw4Dc9\/ny\/mxw\/6KQhieiBYJ8AvDxOzDcxFkJEgYVoF60VQAUYwqI7ko5Y\/aP+jUsmvofo+TixkEGrogb\/gyzLCo8McF3dq5QkOx0HgRIOOZErQ+VxQL\/8Ce+WAq8N2qjKO\/\/X218Gf+\/bnIhBc9hqCd4XyWU4Q3cZGIMuzJ1WgPNPxmUIkVXX3J\/nD26FzxrGBlEdZnj1buObO0hTNNO\/JofCw4N07\/hnCK\/JAU0cyE87echZVHO+O6B8qFmiUiTVbtCQr+Mv6U5pA0h7FUQXwRh2ZRn6VbfZKO9bpzlQTWt0S1V7aAQw9xv\/bHCclSNUpNq1IpE8ku6iOEEZIQQ33cmUbrZvGpdpjNUmYJw1oIEptQyMicuJj9ay+3dA9ImkE86k6Zzlt3gWMYhKgUfo3H7s8sohUxlosO+9ZUPX5ewLiuE8NziDg+jRwwePQrvBqLmM+EOrJ9OstuJCv2QKA2RxHawhgJeU7YsgLkoViJGwEjiPTUTS1qCQfWglX+gLHGclZGxf4rOPjCJxIc\/Bsi8\/Lxb1ZKuTCKGiOBgXUHgYniOPFvVdRkkz62IL72mieWBIrK7EvnkTMCbj4hDkFsYh+FCOSJyzBGMsoZZW3D6++2Px4MA0d4Qby8wdhGpBmdO6D8rYJdb+z9eTiw00LjjdeA63nFtWG8\/IADWU5WJbX6mpkDfCTX4zYpH6V4IyL3VdQ8cE9dixrj7tnZyrB2w0BSYPNFwrFfk850c\/6mlIv1TjRDST1crdOVZRymc4XRzvAKjcmV6P0RHczn+rSUgrNsw4PX8TssqMVN8vE4adWkRWn3BT7v+Gtwh0sLAPC73aMWRui9FbFNbW5IRLuuinaSpCcUTYwTkJwl7IIBXCieJ3TLURgQxtpYvA3tX8uz7jPQsiTz5VxUYigzZjKXFe531Wu8GOeVEJV67nC5Y6LD3drP9fyaCo\/u7EODf6fZjOk+ECgMvhTr39qIwTqwZr4vwlt75eJ8E6AAxx+pPwwsDwSYld66kZu01nhWkd17t7fjnNcWDKndwXUNJJdB6WVS4fFiMTaWcsZ33fcXESUJ3lZZCvML83HC1M7EtPzbS+Gf6VQQMF+ZomhRgXY0Yj9n2TD0rLqHZjKR2f0d4V5LnS5tcOhhVx\/MMLHIP0+b\/0odJtKDM59IVBoKoR\/89U8M61Q2E5zrdo0Vp34JRo2iz+Z1ZkB8C3kSGf6PbUaQ3pGBEhd6PwYa6VNX3OzqGXAA1a6gCfl65AFZ+fNUgC8dOKfpnSz0hUjySia0lFGHcyfaBb0MvBX2xGJU4PxxdahJpJWfn8xFmC9miOznIikx3xtK\/95H0Az\/YfsAMTZEhpJWoowYDR2FLxAsFqpesG\/2Pwd7BokHQhsiQCTp\/1gd\/GF70hU3GBXp9DUoaTJWUwy1u1vNxY3RbUd5TtEYJKkq3NUF6Bz0MVE4pOs9MZZu0+qFxy61n+\/yAyzdq3w93tGYHSoLlIZIbkzWdf1Ap+aPkYR58nuRXruavtI65A+gpy20Wughhf7OWp8oFsw9oTsTc0BxWjvR\/jI6cyQTnKCP3LGTsJiPukjGQiiEpTuwtFLHq91DLFN4OFQoySB7tc\/GSP4XMVpxsvaD8bar1qggrgi27vri863KrD\/BvzXhyaxF0wddP83iEqhJLzAViES+mdl7kur4z38JdtaOyfxeZMc8\/PtzlAswPIKZ8+RmzpetDit2IjIOb78YCp+AT8fjkZJSMVQI\/bK02phRj4awvtJj+2SERnDhl3y22V7\/h5A0lIAaDCzM6mb3\/33W757QrdPfsXkeLIvWrSOAvqAvrJvF4hE7+3LLc+hq+vxPhJqREoStvlJNRYhjy+DqyjQdSqROtKSbscUeoVsWkaYWed44TLUQDguALCCoJ7gd2F4qfv+E6C8VXaVWhfkhCcVRVXrDjs6e09LwWMIDQl8Wzg48PZOy8wFT8OIqloMo+XKmJ9H4lQOvC0pRkkk+PsZIzASfZzaLI7D9jVnBJDrg8uSJlulUFwbF28Tt2FsP4ouLEc+nwMLAi+glVCkPb+j5s3oMnC9DXRrkHLsmSjx51wGPsWgJtP229welLiQV11a40MiL9lKnBKy4vffhAY+m3nwCkqExLq13hetqS+z0M6lVX7qvB2IDdf460Un+xGqr+8qs15apK+zXnCsEeVs5KkL1UPF333xU5wGiaDBvtdGvc57f2dnNgWMkyxT1+mX9PAnWZMUNhWuN1Q2P8XrGHkrEi0mw8MXQHH0lpeJgWJY3CPJgZSmp1mfou8adCXz1Hr1ptWuGxPyb0kyX6C4E\/fE4IBgF7NQDa75WLX5eVx0UE\/htx+QHabuuYK3Da5TG5kxwNzvanc2OlJcmvU5dhiCEulg1T56+BzpIc97kaKQa4dGBhtC2nPjGpzHD7IcwxynjoKJ\/8+xoKoL3IuiG7l8itE3tcmBXVgXHLzRRF14rb7E8jdaE\/zlzu9KvTQDQJlNFrHmaE2pkaEcgQdk3GJMgOH0D\/IVyWnUUwbr1\/W77WA\/iiUqnroCHNkrSA5YKFGXeilMv9sXys4ZxnSspVFtS4jIrLLsXColxagb7QiNpzVuL5CJPVC7fbBiX0\/mAhsmHbCXPKCWlX7LeYTD9PrU7EUXqoMFrh\/wyrA8vmLI8RkRxSVAo6hRlsuRWGSIMJW+AvPAZOZXsqnQ4ip+61XcAaGs0+LLy8HxDuwaRiQ2hYHTYudDZJj9TT2kWEyuHZUwTsY7L3\/8vchP348\/rIPg5gLQRUDJPCblaxsthjZhQjzVOKh0lfqRbMASmbQKFa5JjgW8VFZbD\/nTeNSaweJL5zR3TtB9\/zCho7czkMwG0ThwVf6hW\/HR1QCNWh7odlA+GkmaFyuUY2AKAhpPs1OS8bic0DqrVU7fHbVuHDmYeowtSd8oascVrc\/WG6Lwmpqtl4dkvQpF9Zg0MTSjkchlDPnFnBwM6REDYkW4n+9Q+rV+i0++BbVEJg22eEbSJLgRtsMtOL8T4kBZmAHjejawG3+i0B6IrENA3++Lw4F0s8PiUNyvZl5SmjXUkf2x0VpH7M1TwSmwv903L9ab6lH4hIRzszMoM8JoWKiB00PU2hus\/8sSlwDFKctkWlDshe8pTCFzySH1uNG78QCBPD7kATeHVrxwoE+pnUgkQ90VEvyTuWwRz3JbV6HT0ilRGfeES7SBl7kt8ziKZyVbPvGg3pB4ZOFeafoGW43u5Wx9QzFmmawxfK06YnNLZ+uzq\/kZW1H5QObnPhsUFyw9jA6kNVEKG2BMmglMLHG4pHp+8fPMuEU8ge33ZNzReI2Asfuc2rEG46j8Kit4gTMhzAs+icwOiCnX\/wAN24YMsR1uGxu1I1sE9VW9LyVulrRpHZOsVj3lQTjMXhyBpF3b8iFCGnbLuhdYeN18m1WcK5dEWlSqb5GANgMDJFuZizoXcxuZwsy\/8590Jj81NSAXcGS2ODnWVZRyZm6S+\/Vp5VH45xs8\/YduIYd7KBaEGakiExNEchYsWMWR6iADuAv3b4H+2uXYvRHgIH3NZAxEeZfa5txscvipR6QQ5bPwkkzZJbQVjPUDWbHhp\/CjA8gNk42S3dtcrr3WFaxbruZ\/E22gb3oMGPGkBQzigTJTLZbe3IvxaJfuM3WxSwhGAlwbExaaFlON4iUTviqK6JieoDbqdHVhWvsNrT6NHMsE\/brB5NyigBA3EokNdeHBZXOhmMRGHrXjCeLI0WgceP4lVYcfHKtf4tmi42\/dWcjKzh2W+9DsSYlUbnswI9no\/PrbSHYwEcmldaf\/RydU2h+ziiaiEfx+oU6pdguGyL\/IQBKsee4OQVEEYVvPaoDBDFvA+RD7oj\/Hp7fBqFtz8bIaMOGHDonKsjh3a\/aN5Y+Uf0Q6s6bpycS2hDIY7U8rn7J3MXU4yWv3C0utO7wR6ruVICXKk0Dl5ljvNH6dFOiNX7MflA7TGujlQeVY8Zbx5V9bhUWNAxvuNZoZd6mZtHcBMmyz\/iuGlPvAsRzjRd8UfzSh+4WG1aXtK4T\/vVNEapEUIv5yFrvCpzG9kNT1\/b\/I9bsdomWl6\/Hff29pmWmr3ZochBV3Pbbu06otmQZyjO8YGZIZzoW7v4kqVG2qzv5msA8VFGGZAsFCJZ3tsfSxTaG+aeodKGTzrnEMQ02KkwpoBOpGTLp3YvM0dGJtKAYv84A6hkYp1KhQV1gT6PJNFKL0WkCaPqxLZuRyYL2pIAfosBzb0vmGVMS7Ogak6xvAlulOl1w5IV0O8\/oCMsSvOqXQ7FHORYPORcockbnmOE9w7Zp4vODnHNl971JeTZZDBRN4pfmPiEtng4QkUTKM4IZTz430hGLitKQkFCq9wE32Ivmw9PWrV6eUgMGG9wh\/fQ2MkHfWUC1mflOElT+PihDe8CXdWr92LOxy52PhdaF8hFL2lVH4E8SaeKYD5ZGjpMmjIAa09DvuBHASa1Kyy3rvAK3x5B+gaUXpNO1pUyS1guF4A63qArjY\/soqGlYiBkiOo4y67+vrXicrlpjYo9Ks7+4UU1AS+Q5jsb3XADJzomnsQlwlOZZaA+XKooVM82xgIykT4ubfc9WZwUVv14zAKK1CJvFkgUVh0Fl7gLDdz6bJ0aX8EgT+7cucBzsg+uj0aeVsFlU3m\/C\/Ey8On7yDeux7YXPYm\/IggDxxAOPNORvmiNdMrOFljJtq4j92TSOwwSWIJD+kuFJSO3qALpXNet17JaifwGna47EZc0G5ClXGPYIR0l\/DypAsLlLsz76q4Zjp6NXKFglvja1J\/lP\/wongr8FgKeLFw2E8vwZ8TncC59rEm3R3in\/+XHzyiO6lDEv63xqQkJH2kDtWfX4Dv45KetLCys\/BSmJSQnnos5X9jLGbO8n4E4tyTZzkObncekXe64AoJXSKMMFA0AWqSbPczHu69ynhr0D\/zCaGcdipAzmJoIgccFfvPad14+\/kjuC6B7r7HNLexEvAxMR682jjUtaLelS2YZ0LWUixuEzAbIRc0Oexl\/dUEB4bLsOZDiIluGNYhfyFWs73JFyNK1\/jT16JA8sFu9YuEt0hEHco4xnkGiaWJ8hZeGOsCiMWDaKIkbi230lA+FxrpJr7eImRoxJK1TCv94K9R73y9ajiWYojFcg5TiYCJ6ppAEZ8t8NI=","iv":"6c2e3a94bdef8e5ea6e4b6e89e2a3c1d","s":"0ceba3c94f2ac5ff"}
Share your thoughts. Click here