Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"4734aa3d724ad8171dcc0dfb9204ca09","s":"839fa44951dfcb60"}
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