Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"95223599956e400ddd0e68982448217d","s":"e81cd7f3c856e7a7"}
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