Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"953dde1d8509e80a7681488a878ded3d","s":"6e9b5052022cd147"}
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