Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"44a79b1497d0347ab526824e735a19bb","s":"32c9a451aa90540b"}
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