Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"8b186e5c1e78b553970638e69983f745","s":"df73f0abc14cecda"}
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