Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"0054019b09bd97f0a44777537be50187","s":"d20952b02639f7d6"}
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