Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"3def4a0efe2c044c04ef27347162b0ea","s":"b94efe86c71c8605"}
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