Retail
September 24, 2021
Sales associates maintained consumer relationships during the pandemic. Image credit: Hugo Boss
By Sarah Ramirez
The COVID-19 pandemic has forced brands to adapt their retail models, from operations to customer communications and talent retention.
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","iv":"6c6be69c421acf453bc673a1b28b10e8","s":"44bc068627a7eac3"}
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