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Ralph Lauren extends customer service via unprompted thank-you email

June 22, 2012

 

By Rachel Lamb

U.S. lifestyle label Ralph Lauren is thanking customers who opt-in to receive brand emails by offering a 10 percent discount, likely in an attempt to bolster loyalty and drive online sales.

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  1. Gucci commits to carbon neutrality across supply chain
  2. Register now: LuxeCX: Customer Experience in Luxury conference New York Sept. 25
  3. Dolce & Gabbana shares contemporary image of a king among men
  4. McLaren moves North American head office amid market growth
  5. Neiman Marcus is Luxury Daily's 2015 Luxury Retailer of the Year
  6. Lanvin extends New York presence downtown with SoHo store
  7. Amazon's latest smart speaker presents engagement, commerce opportunities for brands
  8. BMW merges with consumer lifestyles for new 3 Series film
  9. Saks acts as cornerstone of Houston Galleria's $250M transformation
  10. Call for speakers and sponsors: China Outlook 2020 conference Nov. 6 New York
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