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In-store

Retail store renovation gives opportunity for deeper customer connections

June 28, 2013

 

By Erin Shea

Closing retail doors to begin renovations may seem like a lost opportunity for sales, but it should be a time for brands to build relationships with their customers.

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  1. Sephora borrows from Tinder’s playbook with swipeable mobile shopping tools
  2. Luxury hotels can leverage social clout to attract young affluents
  3. Gucci taps emerging filmmakers for sneaker storytelling
  4. Register now: LuxeCX: Customer Experience in Luxury conference New York Sept. 25
  5. Day’s wrap: Stella McCartney, Estée Lauder, Nordstrom, Glenlivet and Retail Store Tours
  6. Nordstrom contemplates dressing room iPads to elevate customer experience
  7. 82pc consumers want to engage retail brands via mobile: study
  8. Neiman Marcus is Luxury Daily's 2015 Luxury Retailer of the Year
  9. Burberry personalizes Lunar New Year notes via WeChat
  10. Prada presents commitment to sustainability in film project
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