Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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","iv":"e7a7c64822e99e9fa577374edcbd1974","s":"85f669669d98da54"}
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