Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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","iv":"bcac20cf2b49f1037666cf0b23656e67","s":"f6c18945d83b5fb2"}
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