Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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","iv":"53d100a4aff1b02f230064c43b010a92","s":"866767aecbabe9e3"}
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