Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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","iv":"6b79d1b85cff70e2b0bece3f3cc377e8","s":"09f675c1a917c478"}
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