Retail
January 16, 2023
Consumers will continue to spend more on services--like going out to eat--than on retail goods. Image credit: Deloitte
By Marybeth Connaughton
Retailers will have to keep the consumer experience at the center of their investments if they want to continue to prosper in the year ahead, according to new research.
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","iv":"7ecdcd916c0aedc09133de6f9bbdfb4d","s":"7485440f7241230b"}
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